Customer Relations Inventory Control

Ankamah Samuel

**** ******** ** ************ ** *0135

Cell 404-***-****

***************@*****.***

OBJECTIVE

To obtain a position as an administrative / Customer Relations Specialist, utilizing the academic training, skills and experience acquired through my course work and previous job experiences. Proactive, Result oriented, and goal driven Professional.

EDUCATION

Juaso Senior High Technical School 2013(Ghana)

Experience

Best customer relationship and marketing strategy

Job Title: Inventory Control Coordinator

Key Responsibilities:

Order stock as required, in a timely manner taking account of lead times. Monitor stock levels to ensure that minimum stock levels are maintained, and maximum stock levels are not exceeded.

Monitor expected future stock requirements using stock history/QLIMS.

Inform supervisor if minimum stock level is breached or suppliers’ delivery timelines/quality performance gives cause for concern such as price variances, non receipts of goods and supplier issues.

Train new starts within the department, ensuring they are trained as per the department training matrix.

On a monthly basis, ensure all cycle-counts are completed and stock histories for each stock area are completed.

Review historical inventory analysis each month to review and update minimum and re-order stock levels in agreement with the supervisor.

Deal with Inter-lab shipping requests when required, ordering required goods and shipping to other QLAB locations ensuring they are billed correctly.

Source and procure new stock items for new study launches as and when required following the new item sourcing

procedure.

Work closely with the Lab dept on all stock related issues to include pricing updates, delivery delays and any other Lab stock issues that arise.

Material Handler

Robert Bosch. Georgia, Atlanta 2019-Current.

Transported more than necessary material items between storage and production areas each day.

Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.

Palletized boxes for easy movement and shipment.

Tracked movements with hand-held scanners and daily production sheets to keep records accurate.

Implemented plans for storage and arrangement of stock to determine warehouse configuration, setup, movement, rearrangement and traffic flow.

Shipping Dock Associate: making sure customers get their goods that are picked and packed are shipped on time and loading and unloading trucks with the use of stand up forklift

Order picker driver : picking part from the rack to the packers to pack it up

Reach Truck driver and turret truck driver:stocking parts

Picker: picking parts which are ordered by the customers

Packer :packing those parts been picked up by the pickers ready for shipping

JobTitle:QualityContl,

TonyAllen company ltd

11/2017- 10/2018

Key Responsibilities:

Collaborates in the development and the implementation of quality and food safety improvement programs for Swift & Company suppliers.

Coordinates and facilitates resolution of vendor quality, regulatory, and food safety issues.

Ensure that vendor systems / procedures / protocols are adequate to provide for consistent raw material quality, regulatory requirements, and food safety.

Routinely works cross functionally with groups such as Procurement, Consumer Services, plant QA, Operations to identify vendor continuous improvement opportunities and to achieve business objectives

Assist in the development and the implementation of raw material specifications by matching vendor capability with Swift & Company plant processes and requirements.

Provide input based on vendor capabilities in the development and implementation of Swift & Company plant raw material evaluation procedures, testing schemes and frequencies. Assures consistent methodology where appropriate between Swift & Company and vendor laboratories.

Work closely with USDA, Conducts audits on existing and potential suppliers, issues timely reports and coordinates required follow-up actions.

Select Staffing Agency (Seasonal Project with the USPS) Every December, from 2017

Data Entry and Customer Service Associate

Research and resolve track routing problems

Assist drivers

Daily logging of track information, departure and arrival.

Awards and Honors

Star Award, 2016

Star Aword in good water production,2017

Star Award in customer relations 2018

KEY SKILLS & KNOWLEDGE

6 years experience

Excellent verbal and written communication skills

Excellent customer relations and business presentation skills

Able to effectively prioritize workloads to meet deadlines

Strong orientation to detail and good organizational skills

Knowledge of Microsoft Word, MS Exchange, MS Outlook, Excel, PowerPoint,

Contact this candidate