Customer Service Personal Lines
Resume:
Jodiresume v Done
Jodi Michalcewiz Resume
EXPERIENCE
Rosedale Farm, LLC - Barn Manager/Trainer and Sales
January 2023-Current
All facets of Farm, Barn and Horse Care for small private horse farm.
Training and care of 7 Friesians and one Thoroughbred.
Develop and maintain training programs for horses
Train horses in basic riding skills and techniques
Ensure compliance with local, state, and federal regulations related to
horse care and management
Excellent verbal communication as well as email, customer service
oriented/ great product knowledge, results oriented, self motivated,
team player
Friesians of Majesty - Barn Manager
October 2018-January 2023
Muck Stalls and Paddocks according to need and staff
Care and Safety of over 100 Friesians including mares, foals and stallions.
Working in the stud barn as well as handling for semen collection
Working in Mare and Foal Barn as well as handling Brood Mares and
foaling and imprinting foals.
Artifiicial Insemination using ultasound machine and hormones as well as
maintainnig breeding books and sending fresh and frozed semen to
clients.
Working in office to answer client questions, talk to potential sales clients
and guests.
Oversee staff and make important decisions regarding hours, vacation
time, weekly schedule and daily tasks.
Ensure safety and wellbeing of all horses on the property as well as staff.
Vet and Farrier appts in a timely fashion and reports kept on all visits.
Ordered all grain, hay and supplements as needed as well as breeding
supplies.
+++ Generally did the best I could to limit the drama and keep the staff
and horses happy and healthy
In office, around clients, or while providing riding or driving instruction, I am
able to provide excellent customer service, instruction and assistance. I pride
myself on my ability to communicate not only with the animals I work with,
but particuary other staff. I am able to make customers feel very at ease by
providing accurate and reliable information, particularly at the time of sale.
Weymouth Swayze & Corron Insurance Inc. -_Personal Lines
Manager
Licensed High Net Worth Client Home/Valuable Articles Insurance
Agent/Underwriter
Super High Level Sutomer Service working with Family Offices, Lawyers
and many Private Client Groups to assist clients with their private
assets.
EDUCATION : - Delaware Tech - Stanton Campus & University of
Delaware 1992 - Nursing RN
Multiple Equine Certificate Programs and Courses over the
years
Contact this candidate