Customer Service Data Entry
Resume:
PATRICIA
HOLTZ
Wichita, KS *****
***************@*****.***
PROFESSIONAL SUMMARY
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
SKILLS
Property Management
Lease administration
Administrative Support
Customer Service
Payment Collection
Data Entry
Excellent Communication
Customer Relations
Multitasking
Cash Handling Experience
Document Preparation
EXPERIENCE
Property Manager
Public Storage Wichita, KS
June 2012 - May 2022
Addressed tenants needs across assigned properties.
Conducted unit move-out inspections to identify necessary repairs and record damages.
Conducted regular inspections to ensure compliance with safety regulations and lease terms.
Facilitated smooth move-in/move-out processes for tenants by coordinating necessary logistics.
Addressed tenant complaints and resolved conflicts professionally.
Investigated complaints from tenants and resolved issues.
Production Line Worker
Tyson Foods Berryville, AR
September 2009 - July 2011
Supported production line by working with consistent speed and accuracy on products.
Adhered to company policies regarding safety gear, uniform requirements, and attendance guidelines.
Inspected finished products for quality and adherence to specifications.
Resolved defects by correcting products and removing sub-standard items from line.
Packaged finished products into boxes, cartons, and containers for shipping to customers.
Assisted with high-volume shipping by making, stacking and packing boxes.
Unit Leader
VF Outlet Branson, MO
May 2005 - May 2007
Ensured that customer service standards were consistently met or exceeded.
Trained new employees on job responsibilities and company protocols.
Managed daily operations and supervised team of employees.
Coordinated with other departments to ensure smooth workflow and efficient communication.
Collaborated with senior management to develop strategic plans for department's growth.
Resolved conflicts within team, fostering positive work environment.
Medical Records Clerk
Paris Orthopedic Clinic Paris, TX
September 1995 - May 2005
Retrieved patient medical records for physicians, technicians and staff.
Processed requests for information and released information to persons or agencies according to regulations.
Updated medical records with new lab results, medications, or other important details.
Scanned paper documents, such as test results or prescriptions, into digital filing system.
Created new patient charts and verified legal paperwork.
Prepared clinic charts for advance appointments and walk-ins.
Entered patient data into electronic health record systems accurately and efficiently.
Performed routine clerical tasks, such as answering phones, photocopying documents, or sending faxes.
Secured patient information according to HIPAA protocols by following strict procedures.
Ensured all required documentation was included within each patient's file prior to archiving inactive records.
Processed requests for release of information while maintaining patient confidentiality.
EDUCATION
Certification - Medical Billing and Coding
Wichita Technical Institute, Wichita KS
September 2024
No Degree - Psychology
Paris Junior College, Paris TX
May 1997
LANGUAGE
Englishaspose_nerdinfographic_0_4.5
Fluent
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