Quality Assurance Engineer

Continued

IGNACE MBA, MBA

EVANSTON, IL ***** 312-***-**** *******@*****.*** LinkedIn

Experienced Quality Assurance Engineer with over 5 years of experience in software testing within the banking and insurance sectors. Adept at leveraging cloud technologies, automated testing tools, and Agile methodologies to enhance product quality and efficiency. Seeking to bring my expertise in software development lifecycle (SDLC) management and quality assurance methodologies to drive quality improvements and technological advancements. TECHNICAL PROFICIENCIES

Platforms: AWS, Azure, Docker, PostgreSQL, Postman, Tosca, Selenium, JMeter Tools: Python, Unix, SQL, HTML

Methodologies: Agile, Kanban, Scrum

PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

IT Consultant: QA Engineer FDM Group 02/2022 – 04/18/2024 Ensured software quality for clients in the insurance and banking sectors through automated and manual testing, cross-functional team collaboration, and continuous process improvement. Key Achievements:

Developed and maintained automated test frameworks with Tricentis Tosca and QTest. Conducted automated and manual testing, reducing testing time by 30% and improving software reliability.

Created detailed test plans and test cases, managed functional, regression and user acceptance testing, and tracked defects via JIRA, leading to a 47% reduction in critical bugs.

Collaborated with cross-functional teams to align testing with Agile methodologies and business requirements. Provided regular progress reports to facilitate effective communication.

Streamlined testing processes and enhanced product quality. Improved RPA processes to automate KYC form creation, boosting efficiency by 40%.

Co-Founder – CEO vCERN LLC 01/2018 – 12/2021

Co-founded a tech startup that developed and implemented a proactive crowdfunding platform as an alternative to life insurance. Strategically led the company's vision and direction while overseeing the end-to-end quality assurance process for the mobile and web applications.

Key Achievements:

Directed the QA testing and lifecycle management of web and mobile applications, resulting in a 90% user satisfaction rate

Developed and executed testing scenarios using tools such as Tosca, JMeter, Selenium and Postman

Worked with developers to identify, track, and resolve defects using JIRA

Led usability and functional testing to ensure improved user experience and proper functionality of the mobile and web applications

Director of Marketing and Community

Outreach

Africa Global Chamber of Commerce 08/2016 – 12/2016 Directed a team in analyzing market trends to uncover sales and business prospects via IT solutions, crafting a successful marketing and community engagement strategy. Key Achievements:

Oversaw the restructuring and rebranding of the Chamber, leading to a 60% membership increase in 3 months

Revamped website and social media strategy, leading to increased user interaction

Secured sponsorship and participation of local leaders and government officials in a monthly symposium Ignace Mba Page 2

International Business Consultant IMAB Consulting 09/2011 – 04/2016 Advised local and international investors on market entry strategies and opportunities, acclimatizing them to African business culture and linking them with key authorities and partners. Spearheaded business and trade conferences, along with intercultural training, driving over $20M in foreign direct investments. Key Achievements:

Fostered strategic relationships with sponsors, which increased annual sponsorship funds by 30% for three consecutive years

Advised on strategic market entry and investment opportunities, facilitating over $20M in foreign direct investments

Organized international trade conferences with a dozen countries represented, enhancing trade relations and business networking opportunities

Ministry Leaders Director New Life Community Church 07/2010 – 06/2015 Led a multicultural team of ministry leaders and provided training on organization procedures and best practices. Established an effective strategy to recruit and retain volunteers. Key Achievements:

Established recruiting processes and training guides to be used for ongoing recruitment of volunteers and training

Successfully filled 47 monthly volunteer positions

Organized yearly leadership development conferences geared toward leaders and business executives Independent Event Coordinator Chick-Fil-A Leadercast 12/2011 – 05/2013 Orchestrated successful strategies to sell event tickets and secure sponsorships. Developed and coordinated events and supervised personnel involved with event day activities. Fostered strategic partnerships with various businesses including radio stations and restaurants for exchange of services. Key Achievements:

• Hosted an average of 70 C-Level business executives yearly through this leadership development conference

• Achieved a yearly attendance growth of 25 percent EDUCATION

Master of Business Administration (MBA),

Marketing

West Texas A&M University,

Canyon, TX

08/2018

BA in Business Administration,

Organizational Leadership

Trinity International University,

Deerfield, IL

05/2016

CERTIFICATIONS

AWS Cloud Practitioner

AWS Solution Architect

Associate

ITIL 4

Azure AI-900

Azure AZ-900

Tosca Automation Specialist -

AS2

Nucamp Full Stack Developer

(MERN)

Nucamp DevOps, Python with SQL

CompTIA A+

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