Customer Service Package Handler

Summary

Interested in an entry-level position where I can demonstrate my skills while gaining a greater level of professional work experience.

Excellent Customer Service

Communication (Oral and Written)

Problem Solving

Time management

Detailed Orientated

Team building

Responsible

Basic Computer Skills

Skills

Experience

Package Handler

Amazon, Philadelphia, PA March 2023 – Current

Demonstrated team leadership qualities by helping other crew members with their duties in support of providing great customer service.

Trained new employees based on their job description that involved job shadowing, mentoring and customer service skills.

Managed Inventory and conducted weekly audits to ensure that the SKU numbers was accurate and matched each item prior to shipping and delivery.

Home Health Aid

365 Health Services, Philadelphia, PA July 2021 – December 2022

Improve patient outlook and daily living through compassionate care.

Create safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Adhered to safe measures when it comes to lifting and transferring techniques to transport residents.

Report concerns to nurse supervisor to promote optimal care.

Develop strong and trusting rapport with patients to facilitate smooth, quality care.

Dishwasher

Grand Lux Cafe, Philadelphia, PA November 2018- March 2019

Organized and managed special events on a weekly basis that consist of creating events menus, decorations, and client request as needed.

Maintained professionalism to adhered to restaurant mission, protocols, and best practices.

Assisted customer questions and provided menu suggestions to increase revenue flow.

Handled inventory by restocking supplies and cleaned supply areas to support the next shift.

Provided guests with accurate wait time before being served.

HOME HEALTH AID

Private Home Care Services - Philadelphia, PA September 2016 – October 2018

Assisted with client care plan when it comes to administer medication.

Adhered to safe measures when it comes to lifting and transferring techniques to transport residents.

Reported concerns to nurse supervisor to promote optimal care.

Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Education

JEVS Human Services, E3 Youth Program Philadelphia, PA

Anticipating Graduation Date: December 2023

Accomplishments

Career Readiness Training, Certificate Completion, JEVS Human Services, E3 Program, 2023

Leadership Initiative, Career Empowerment Workshops, E3 Program, 2023

Volunteer, ABC Men Incorporation, 2021

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