Ophthalmic Technician Medical Writing

KATHLEEN STEELE

**** * ****** ***** ***. ****, Phoenix, AZ 85020 • Cell: 602-***-**** • ***********@*****.***

Professional Summary

Highly analytical and meticulous healthcare employee combining more than 25 years of work in the healthcare industry.

Skills

Medical Skills

Knowledge of medical terminology

Ability to read prescriptions from physicians

Proficient in medical writing and dictation

Performed ophthalmic technician diagnostic tests such as:

Fluorescein angiography

Indocyanine green angiography

Fundus photography

A-Scan ultrasound

Humphrey Visual Field of Perimetry Testing

Neutralization of eyeglasses

Usage of pre-determination of preliminary diagnosis of

eye diseases with a slit lamp biomicroscope, i.e., secondary

membrane from cataract surgery or corneal abrasions

Usage of pre-determination of eye diseases with a direct

ophthalmoscope, i.e., diabetic retinopathy or cataracts

Auto refractor for determination of hyperopia, myopia

and presbyopia for prescription eyeglasses

Performed manual refractions

Performed retinoscopy

Applanation tonometry for intraocular eye pressure

Ocular measurements for pre-determination of thyroid disease

Preliminary stereo eye testing for depth perception

Preliminary color blindness test

Preliminary testing for macular degeneration (ARMD)

Pre-op and post-op surgery instructions

Subjective history taking of patient's complaints and eye problems

Performed eye dilation

Measured corneal diameters with corneal keratometry

Computer Skills

Microsoft Office, Microsoft Word, Microsoft Excel,

Microsoft Power Point and all established individual required computer programs

Work History

Associate Operations Coordinator

10/2021 – 06/2024

CH Robinson 20860 N Tatum Blvd. # 350 Phoenix, AZ 85050

Upload bills of waiting and proof of deliveries for varies freight companies.

Responded to clients regarding invoices for the prefight shipments.

Verifying required signatures on all paperwork.

Verification Specialist 03/2021 – 09/2021

Applicant Insight 5652 Meadowlane Street Port Rickey, FL 34652

Verification of employment for applicants for basic and DOT

Driving positions for various companies.

Revenue Qualification Specialist, 07/2017 – 05/2020

CVS Healthcare - 444 North 44th Street Phoenix, AZ 85008

Verification of pay sources for patients that have been admitted into long term care facilities.

Correction of pay source changes for diverse types of insurances of pharmacy coverage.

Regarding long term patients, other changes involving discharges, admits, guarantor information, bed changes and room changes.

Conducted monthly censuses on long term facilities.

Software programs used were Omniview, OmniDX, Oasis, Perspective Content Explorer, Emdeon, C2W and Service Now.

COB Specialist, 04/2012- 07/2017

Phoenix Health Plan – 7878 North 16th Street Phoenix, AZ

Processed Medicaid HCFA claims.

Verification of other health insurance coverage.

Updated members file with current health coverage.

Assisted with 3M pricing and OPFS pricing of claims.

Knowledge of pricing claims and which hospital facilities had a letter of agreement on file stating there was a percentage of payment added on to the allowed amount of payment.

Assisted with adjustment of pricing of claims.

Researched claims requiring pricing adjustments or verification of claims that were already price adjusted.

Individual notation of receiving provider payment refunds such as: over payment made by PHP to the provider, a claim was filed in error and payment was made to the provider by PHP, a duplicate payment of a claim was processed by PHP, and PHP processed claim as a primary insurance whereas member had other insurance coverage as their primary carrier.

Tallied up monthly lines of business refund amounts.

Assistant Enrollment Agent, 01/2011 to 04/2012

Education Management Corporation – Tempe, AZ

Made numerous outgoing calls to interested parties who made requests for additional educational information on various institutions such as: Art Institute of Phoenix and Brown Mackie College.

Gathered essential information from client for the purpose of transferring call to the appropriate Student Admissions Advisor.

Assistant Home Health Coordinator, 12/2007 to 01/2011

United Cerebral Palsy – 1802 W Parkside Lane Phoenix, AZ 85027

Patient Care Coordinator, 02/2006 to 01/2007

Interviewed potential employees for the position of caregivers.

Conducted annual reviews for employees.

Visited individual client’s homes to ensure proper healthcare procedures were being implemented.

Attended Department of Disabilities meetings with Case Manager regarding client’s plan of care.

Performed bi-weekly payroll duties.

Education

High School Diploma: Majored in General Studies

Canon McMillan High School - Canonsburg, PA

Associate of Arts: Graphic Design, 1999

Art Institute of Phoenix - Phoenix, AZ

Associate of Science: Nursing, Completed all prerequisites only

Paradise Valley College - Phoenix, AZ

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