Jennifer Figueroa
Greenville, MI
***********************@***********.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Family Dollar - Greenville, MI
October 2023 to November 2023
All general operating cash registers,stock,cleaning and customer service. Housekeeping
Self employed - Grand Rapids, MI
October 2016 to September 2019
Self employed cleaning all areas of homes.
Housekeeper
Weathervane inn - Whitehall Township, PA
April 2017 to September 2017
Clean all areas of guest rooms
Housekeeping
Days Inn Whitehall, MI - White, MI
March 2017 to April 2017
All general room cleaning.
Cleaning crew member
Cascade Fresh Cleaning Services - Grand Rapids, MI October 2016 to January 2017
Cleaning homes from kitchen, bath, main upper and lower levels, Maintenance
Pine Lake village apartments - Newaygo, MI
April 2016 to September 2016
Painting, cleaning, lanscaping
Customer Service
Sears Carpet and Air Duct Cleaning Kentwood - Kentwood, MI June 2015 to September 2015
Customer service, Answering phones, scheduling, data entry Server
36th Street Lounge Wyoming - Wyoming, MI
April 2008 to June 2008
Customer service, food prep, money handling
Register, bagging, customer service
CSR, Publix Super Market New Port Richey - New Port Richey, FL March 2006 to March 2007
stocking shelves,
Store Manager
Blockbuster Video Grand Rapids - Grand Rapids, MI
January 2004 to October 2005
General store managing, Inventory, receiving, hiring, scheduling, customer service, banking. Education
Diploma in General studies
East Kentwood High School - Kentwood, MI
1988 to 1991
Skills
• Housekeeping
• Cleaning
• Customer Service
• Time Management
• Filing
• Cash Register (8 years)
• Hospitality
• retail sales
• Communications
• Residential Cleaning
• Store Management Experience
• Cash Handling
Assessments
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Front desk agent (hotel) — Completed
June 2023
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.