Social Media Customer Service
Resume:
Jonathan Garza
Merchandiser/Sales
McAllen, TX **504
*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Retail Merchandiser
Premium Retail Services-Austin, TX
March 2019 to Present
Traveling and Providing retail services for multiple corporations. Building displays, lifting heavy objects, stocking brand new products, printing mylars and taking care of any damaged merchandise. Travel Merchandiser
CROSSMARK-McAllen, TX
January 2018 to Present
Travel to multiple locations and keep good relations with stores receiver. Work to make no store stand out and look professional and build up sales with clients. Marketing and Social Media Manager
Mikesthitics: beauty and body-McAllen, TX
Present
Developing the strategies that maintain and grow a social presence. Interact with clients and answer any questions regarding services Customer Service/Inventory Specialist
Walmart premium-McAllen, TX
January 2021 to August 2023
Providing services for multiple corporations. Building displays, stocking brand new products, printing mylars and taking care of any damaged merchandise. Create good relations with managers and receivers. Work to make stores stand out and look professional and build up sales. Help and assist costumers with finding devices and products that best suite their needs. Sales Associate
The InStore Group-TX
March 2021 to April 2023
Represent the company and assist customers.
Helping customers find the right products or services their needs Having accessible knowledge about products or inventory On certain occasions work overnight to set up displays. General Merchandiser
Driveline Retail Merchandising-Edinburg, TX
January 2018 to March 2022
Amazon Driver Associate
Amazon-Austin, TX
January 2020 to March 2021
Delivering costumers packages from warehouse to home locations. Driving out from Austin half way to Houston and to San Antonio.
Graphic Designer
The University of Texas Rio Grande Valley-Edinburg, TX August 2017 to June 2020
Responsible for assembles together images and typography. All produce products were published, printed, and posted through multiple social media platforms such as Facebook, twitter, etc. Housekeeper
Self-Direction Provider (multiple clients)-McAllen, TX March 2005 to May 2020
Wash clothes/bed sheets
Clean bathrooms
Wash dishes
Sweep and vacuum
Worked for multiple house owners in cimarron plantation, mission tx Art Teacher
Art studio by design-TX
May 2015 to August 2017
I would teach summer art classes at an art studio of about 10-15 kids and on special occasions teach a whole school class of about 80 kids . I would teach them how to paint, draw, make jewelry and ceramics. I really enjoyed being in this type of atmosphere where I can share my artistic skill with others and show them neat tricks on how to elevate their artwork.
Education
Bachelor of Graphic Arts in Graphic Arts
University of Texas Rio Grande Valley - Edinburg, TX 2017 to 2020
Associate's degree in Graphic Design
South Texas College - McAllen, TX
2015 to 2017
Skills
• Microsoft Powerpoint
• Branding
• Social Media Management
• Google Analytics
• Mac OS
• Facebook Advertising
• Project management
• Content management
• Digital marketing
• Leadership
• Content creation
• Merchandising
• Customer service (3 years)
• Sales (2 years)
• Team management (4 years)
• WordPress
• IT support
• Computer skills
• Typing
• Mac OS
• Remote access software
• Windows
• Analysis skills
• Planograms
• Branding
• Marketing
• Social media management
• Content management
• Google Analytics
• Merchandising
• Adobe Creative Suite
• Organizational skills
• Microsoft Office
• Time management
• Communication skills
• Recruiting
• Negotiation
• Mentoring
• Leadership
• Technical support
• CRM software
• Experience with children
• HR sourcing
• AI
• Childcare
• Call center
• Management
• Grocery store
• Microsoft Excel
• Microsoft Outlook
• English
• Computer literacy
• SharePoint
• Outside sales
Certifications and Licenses
Driver's License
Life & Health Insurance License
Property & Casualty License
Certified Scrum Master
Assessments
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
March 2021
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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