Office Manager/ Dispatch management
Resume:
Lora Milligan
**************@*****.***
I have over 25 years of experience in dispatch, office management, recruiting and sales experience. Dedicated and results-driven with experience streamlining office operations in enhancing productivity. Seeking a position with an organization which provides room for growth and appreciates hard work and a great positive attitude. Friendly, outgoing and energetic; able to learn and apply new techniques quickly. Detail oriented, organized, self motivated and reliable; works well independently with minimal supervision.
Dispatch Management/Office Manager
Blackwell Transportation - Grapevine, Tx
September 2019 to May 2024
● Plan, organize, or manage the work schedules of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational and company requirements.
● Managed daily Operation of 93 trucks (OTR)
● Assigned drivers to routes and dispatchers
● Determine staffing requirements, and interview, hire and train new employees
● Planning, coordinating, monitoring and dispatch of trucks
● Billing and Collections on accounts.
● Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services. Dispatch Management
Daw Transportation -
Burleson, Tx
January 2010 to August 2019
● Overseeing staff, preparing work schedules and assigning specific duties.
● Managed daily Operation of 165 trucks (OTR)
● Assigned drivers to routes and dispatchers
● Determine staffing requirements, and interview, hire and train new employees.
● Planning, coordinating, monitoring and dispatch of trucks
● Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services. Office Manager/Dispatcher
Turner Trucking
June 2000 to December 2009
● Managed daily Operation of 19 trucks (OTR)
● Multi-tasked between dispatching and administration
● Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
● Locate and notify customers of delinquent accounts by mail and telephone Education
GRAND CANYON UNIVERSITY
Online
BS in Business Administration/Marketing
(2022-Present)
GPA: 3.8
ANDREWS MEDICAL CODING
Oklahoma City, OK
Medical Coding Medical Coding (Apr 2017)
DELTA TECH
Jonesboro, AR
Nursing Program
Patient Care Tech (Sept 1994)
GPA: 4.0
WESTSIDE HIGH SCHOOL
Jonesboro, AR
High School Diploma (May 1993)
GPA: 3.6
Skills
● Medical Terminology
● Medical Coding
● Recruiting
● Dispatch
● Human Resources
● Management
● Performance Management
● AS400
● Prophecy
● Office Management
● Administrative Experience
● Conflict Management
● Talent Acquisition
● Employee Evaluation
● Interviewing
● Accounts Payable
● Bookkeeping
● Accounts Receivable
● Microsoft
● Financial Report Writing
● Negotiation
● Sales
● Payroll
● Detailed Oriented
● Intuit Quick Books
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