Secretary
Resume:
Ms. Brittany Nicole Thompson
Lexington, MS 39095 United States
Mobile: 662-***-****
Day Phone: 662-***-**** - Ext: 56020
Email: ***************@*****.***
Work Experience:
VA Medical Center
1500 E Woodrow Wilson Drive
Jackson, MS 39216 United States
04/2018 - Present
Salary: 0.00 USD Bi-weekly
Hours per week: 40
Series: 0318 Pay Plan: GS Grade: 6
Secretary (OA) (This is a federal job)
Duties, Accomplishments and Related Skills:
My duties as Secretary include: processing incoming and outgoing materials such as correspondence reports, memoranda, guidelines, and other forms of written communication. I also compose and edit letters as well as obtaining data information for recurring and no-recurring statistical reports, obtains and submits technical data for various retorts to entities within the Veterans Health Care Administration system. In addition, I review correspondence and reports for accuracy and completeness, prepares public presentation outlines, develops standards or form letters, and prepares replies to inquiries, and process outgoing mail for the Suicide Prevention Program. I perform office automation duties using electronic mail, desktop publishing, calendar, spreadsheet, and several different database programs such as Excel, SharePoint, PowerPoint, etc. I am also responsible for recording and transcribing minutes for Primary Care Service. I also serve as a timekeeper and travel coordinator for Primary Care employees.
Supervisor: Kenya Weatherspoon 601-***-****( 57880))
Okay to contact this Supervisor: Yes
VA Medical Center
1500 E Woodrow Wilson Drive
Jackson, MS 39216 United States
11/2016 - 04/2018
Salary: 0.00 USD Bi-weekly
Hours per week: 40
Pay Plan: GS Grade: 5
Program Support Assistant (This is a federal job)
Duties, Accomplishments and Related Skills:
As a Program Support Assistant, my duties include processing incoming and outgoing materials such as correspondence reports, memoranda, guidelines, and other forms of written communication. I also compose and edit letters as well as obtaining data information for recurring and no-recurring statistical reports, obtains and submits technical data for various retorts to entities within the Veterans Health Care Administration system. In addition, I review correspondence and reports for accuracy and completeness, prepares public presentation outlines, develops standards or form letters, and prepares replies to inquiries, and process outgoing mail for the Suicide Prevention Program. I perform office automation duties using electronic mail, desktop publishing, calendar, spreadsheet, and several different database programs such as Excel, SharePoint, PowerPoint, etc. I am also responsible for recording and transcribing minutes for the Disruptive Behavior Committee, where I track disruptive behavior assigned to patients and ensure they are reviewed in a timely manner. I also serve as a timekeeper and travel coordinator for Mental Health.
Supervisor: Evelyn Jackson (601-36/-4153)
Okay to contact this Supervisor: Contact me first
VA Medical Center
1500 E Woodrow Wilson Drive
Jackson, MS 39216 United States
10/2013 - 11/2016
Salary: 0.00 USD Per Year
Hours per week: 40
Pay Plan: GS Grade: 4
Information Receptionist (This is a federal job)
Duties, Accomplishments and Related Skills:
As an information receptionist, I am the initial point of contact for all patients who call the medical center. On a daily basis I answer calls from hundreds of patients from different backgrounds with different personalities and attitudes while maintaining the highest quality customer care and within the HIPAA and other privacy guidelines. I provide information via telephone in response to inquiries concerning appointment availability through the use of VISTA and CPRS, locations of clinics, and general responsibilities of medical center such as: receive calls into the medical center from persons who frequently do not know the medical facility organization nor the personwith whom they need to speak to. I also route such calls to the appropriate office, staff officer, health care provider, nurse or other employee which requires a vast knowledge of the medical center.
VA Medical Center
1500 E Woodrow Wilson Drive
Jackson, MS 39216 United States
05/2013 - 10/2013
Salary: 0.00 USD Bi-weekly
Hours per week: 40
Food Service Worker/Cashier
Duties, Accomplishments and Related Skills:
My duties in Veteran's Canteen Service included initiating and carrying out a variety of technical duties in support of Food Service in VCS. Assisted with preparation of breakfast/lunch, operated point of sale terminal, and logged/checked in food delivery. In addition, I prepared requests for supplies, services, and work orders in accordance with written policies.
CMMC
Jackson, MS United States
04/2010 - 06/2010
Salary: 0.00 USD Per Year
Hours per week: 12
Medical Assisting Intern
Duties, Accomplishments and Related Skills:
Duties included answering the phones, directing calls, scheduling appointments, faxing, copying, taking vital signs, interacting with customers, and having great customer service skills.
Education:
Virginia College Jackson, MS United States
Technical or occupational certificate 8 /2010
GPA: 3.6 of a maximum 4.0
Major: Medical Assisting
Relevant Coursework, Licenses and Certifications:
Certification of Medical Assisting
Job Related Training:
I'm experienced in working with VISTA and CPRS. I've gained this experience from my current job title as an information receptionist under MAS. On a daily basis, I assist patients via telephone with appoint information and scheduling, helping them find their respected destinations within the hospital, and any other task that they may need assistance with. I am the initial point of contact for patients when they call the hospital.
References:
Name
Employer
Title
Phone
Paul Spears Retired VA employee
HR Specialist
Tonya Thompson VA Medical Center
Employee Health nurse
*****.********@**.*** Indicates professional reference
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