Jun de Guzman
**** ****** **** ***** ******* California 95330 Home: 510-***-****
Cell: 510-***-**** E-mail: **************@*****.***
OBJECTIVE:
Focused on obtaining a position as a Field Service Technician in a well established company with the potential for furthering my experiences and skills.
EDUCATION:
UNITEK COLLEGE, Fremont, CA
Pharmacy Technician Program
Career College Solution, Union City, CA
MCSE and A + Networking Program
Perpetual Help Colleges of Nursing, Philippines
CERTIFICATIONS:
Tyco/ Kendall Chemo Certified Technician
Computer A+ Certification
California State Registration
QUALIFICATIONS:
• Ability to performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.
• Responsible for the installation, diagnostics, repair and support for equipment that is installed and operating at customer sites.
• Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.
• Conducts technical analysis of product implementations, modifications and
enhancements to products in accordance with specific customer specifications.
• Keeps customers informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.
• Works under direct supervision and follows detailed guidelines to work on moderately complex repairs and installations.
• Ensures that processes and environmental conditions comply with local and national regulatory agencies, and Motion's safety standards.
• Provides technical support and training to customers on operational or maintenance aspects of system equipment.
• Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction.
• Proficient on Microsoft O.S and Network applications and Network Hardware devices
EXPERIENCE:
Becton Dickenson
Field Support Engineer March 2021 to Present
Responding to any technical issues regarding Pyxis and other Peripherals
Assisting co workers to find solutions to any customer’s technical questions.
Maintaining a good professional relationship with the customers
Keeping Tools and Inventory updated and compliance.
Stanford Hospital
Pharmacy Technician August 2019 to Present
Mixing Chemotherapy Medications for Oncology/Infusion Dept.
Implementing new dispensing equipment on other Clinics.
Assists Nurses on pulling their premeds and chemo medication from the Pyxis
Ordering All Supplies, Medications including Chemo, Injections and Maintaining Pyxis.
Preparing hydration and all non-chemo medications.
San Ramon Regional Hospital
Pharmacy Technician
Pulling and delivering drugs to satellites and Nurse’s Station
Assisting Pharmacist on completing orders
Loading and unloading narcotic medications on Pyxis Station
Preparing IV admixtures and Chemo Meds
Quizno’s Restaurant
Owner/ Operator Oakland, CA
Manage the day-to-day operation of the Restaurant.
Order supplies and inventory
Provide superior customer assistance.
Payroll and accounting