Linda M. Forrest
Orange Park, FL
Summary:
Recruitment – implemented Workday Recruitment, created job board links, maintained Recruitment Agency access, Kenexa to Workday feed implementation, performed searches, created applicant questionnaires, and candidate dispositioning
Onboarding single and multiple hires including company acquisitions 500+ employees
Offboarding – created Survey Monkey questionnaires, delivered reduction in force and performance terminations.
Auditing and Reporting – audited employee data such as ACA, FTE, EEO information. Created reports for upper management including turnover, new hire, compensation, and org charts.
Benefits – Created and managed yearly open enrollment, implemented Workday Benefits module, created data feeds to vendors, data entry, employee questions, reporting and vendor reconciliation.
Implemented Success Factors Performance – Goal management, reviews including 360 evaluations, and completion/not started reporting.
Implemented Workday Learning including build, testing, and roll out
Maintaining employee data including data entry and employee files – confidentiality minded
Related software experience = Sharepoint, ADP, iCims, Kenexa, MS Office, UltiPro, various Help Desk ticketing systems, Visio, HR System implementation
I moved to Florida in 11/22
Current position:
Loomis – Jacksonville, FL
September 2023 to present
Cash Management Services
Cash balance-and-audit functions, daily processing operations with independent auditing and quality control
Temporary assignments:
Duval County Schools – Jacksonville, FL
May 2023 – June 2023
Temporary Assignment – Transportation
●Processed weekly “On time Arrival” invoices, Field Trip voucher data entry, Certification tracking, and general filing duties
Duval County Schools – Jacksonville, FL
March 2023 – April 2023
Temporary Assignment – Transportation
●Processed Student transportation routes including determining route order and data entry
Bee Hauling
February 2023 – March 2023
Bookkeeper - Temporary assignment
●Bank balance reconciliation
●Processed accounts receivables and payables
●Processed Client invoices
●Processed weekly and bi-weekly Payroll
●Processed New-hires
Pemberton Farms & Marketplace – Cambridge, MA. Apr 2020 – Apr 2022
Front End Supervisor
Covid affected the availability of HR contract positions so I decided to try something different
Opening the store including starting cash registers, cash management, managed a group of 4 to 5 cashiers.
Performed customer service, merchandising, worked with Buyers to correct product issues, and Rewards program administrator.
MKS Instruments - Andover, MA Contract position Oct 2018 – Dec 2019
HR Analyst
Onboarding/Offboarding project which included system and process changes
Created Policy and Process documentation and checklists for new processes
Coordinated US, Europe, Asia, Israel documentation process
Managed SharePoint documentation site
Created Global Document control process
Existing Policy & process review
Created test Scripts for testing
Created procedure documents for new system usage
Global Partners – Waltham, MA Oct 2016 – Jun 2018
HRIS Analyst
Implemented manual to online Open Enrollment, Learning Management, Recruiting and Onboarding modules of Workday
Each project included working with each group to document the current process, gather business requirements, identify policy and compliance issues, configure system, QA testing, User acceptance testing, implementation and HR/Manager/Employee training and documentation
Participated as the HRIS representative at Benefit Open Enrollment events
Quanterix – Lexington, MA May 2016 – Sep 2016
Human Resources HRIS Analyst – Contract Position
Namely HR System Implementation Project Manager
Prepared Employee, Payroll, Time Off and Benefits Data Loads.
Performed Data Audits.
Created and tested Payroll, Benefits, Workflows, Performance, Time Cards, Time Off and Onboarding functionality.
Created HR Procedures and User Guides.
Manage Go Live events, communications and Manager Training
Delaware Life – Wellesley, MA Jan 2014 – Mar 2015
Human Resources HRIS Analyst – Contract Position
Workday Projects including Payroll feed redesign, WD23 & WD24 Upgrades, 2015 Open Enrollment, Contingent Hire Redesign, New Hire Process Redesign, and custom Reporting
Aspen Technologies – Burlington, MA Apr 2013 – Dec 2013
Human Resources HRIS Analyst – Contract Position
Responsible for the Oracle HR Transformation Project.
Performance Management Training and Implementation
Developed, Tested and Implemented Oracle HR Employee and Manager Self Service
Avid - Burlington, MA Dec 2009 - Mar 2013
Senior Process and Systems Analyst
Global Implementation of Workday – 19 Countries
Prepared and Audited HR information Data Loads.
Gathered business requirements from HR and Payroll SME’s and translated into effective system design, processes and procedures.
Performed system and process testing of HR modules including Benefits, Payroll, Employee and Manager self-service,
Built new Vendor feeds to Fidelity and all Benefit Vendors
Updated and tested 2014 Open Enrollment
Covidien Health- Mansfield, MA Jul 2009 – Sep 2009
HRIS Applications Support Specialist - 3 Month Contractor position
Gather business requirements through work sessions and interviews to create detailed specifications for use in vendor application assessments
Translate user needs into strong business requirements
Clearly document all business data including workflow, current problems, anticipated risks, and required performance metrics
Children's Hospital Boston- Boston, MA Mar 2008 - Mar 2009
HRIS Applications Support Specialist
Support development of automated solutions for the administration of Human Resource programs.
Develop and complete a variety of informational reports the hospital is required to furnish to various state, federal and health industry agencies.
Designed, development, and maintained the KRB Recruiting system, recommending enhancements as appropriate
Designed and developed an automated Employee Referral program
Developed a Posting Partner program to support a cost effective solution to Recruiting's Sourcing program
Developed an internal and external applicant survey
Novartis Pharmaceuticals- East Hanover, NJ Jan 2005 – Feb 2008
Recruiting System Consultant – Contract Position
Analyzed and implemented new software releases changes
Partnered with staffing directors to create and produce reports related to recruiting statistics
Performed periodic data audits and work with internal resources to maintain a high level of quality
Managed PeopleSoft/BrassRing interface
Analyzed operational needs, gathered and created business specifications based on user requirements
Participated in global and local governance and operational forums and developed business cases and impact analysis for global approval
Executed technical components of BrassRing change initiatives including testing, user acceptance, communication and training of end-users
Performed local system configuration, table maintenance, User Access and Posting Partners
Created and monitor support tickets with BrassRing vendor and manage BrassRing Help Desk performance
Brassring Inc- Waltham, MA Jan 2001 – Jan 2005
Professional Services Associate - Oct 2002 – Jan 2005
Supported the BrassRing / Client Infrastructure and provided system support of Enterprise and Talent Gateways
Worked with BrassRing internal teams to provide best solution for client system issues including new release analysis and process redesign
Generated system reports for Executive Review and Data and Process Auditing
Created Future Design Considerations, System Analysis and Optimization recommendations for current and new processes and procedures
HRIS and Benefits Analyst Jan 2001 – Oct 2002
Provided analytical reporting of HR data for CEO, Senior Management, and infrastructure groups
Managed Benefits Open enrollment programs including analysis, system setup, rate updates, vendor feeds, confirmation statements and reporting
Managed Flexible Spending Plan by structuring yearly open enrollment, processing of weekly claims, monthly reconciliation of accounts, bill paying, and resolving employee issues.
Managed 401k Plan including quarterly open enrollment, vendor feeds, bill processing, statement approval, and termination kits
Transitioned 401k vendor from Vanguard to Cigna by managing RFP process and vendor selection, transition planning, new plan documents, company communications, internal process redesign, and new enrollment kits
Managed Cobra by reporting new hire and changed employee information, bill paying, and resolving employee issues
Implemented a new HR Performance Tool by managing the RFP and vendor selection, transition planning, communications and training, internal process redesign, and ongoing support
Managed HRIS system including rollout of upgrades, user testing, enhancement recommendations, maintenance of data tables and vendor feeds, management of mass changes,
archiving, and data integrity
CMGI Inc-Andover, MA Jul 2000 – Jan 2001
Senior Human Resources Systems Analyst
Worked with HRIS Director to assist in the management of multiple HRIS projects
Served as technical resource to Human Resources team members
Developed functional and technical requirements for core projects
Developed and maintain accurate project plans
Lotus Development- Cambridge, MA Jul 1996 – Jul 2000
Human Resources Systems Analyst
PeopleSoft analysis and development of front end databases and self-service tools.
Lead analyst of Employee/Manager Self Service policy, process, procedure, and training
Lead analyst of Reduction in Force and Performance Plan processing and procedures
Project Manager of IBM/PeopleSoft integration including gap analysis of transactional processing, PeopleSoft feeds, infrastructure alignment, adoption of IBM bands and levels, adoption of IBM Benefits plans, Payroll conversion, Personal Performance Commitments plan, data reconciliation and update and maintenance of PeopleSoft functional tables
HRIS analyst for Compensation programs including base pay, sales comp, and bonus plans
Managed staff of three Data Administrators
Received Lotus' 1999 "Make Something Happen" Award for the successful integration of Lotus HR systems to IBM HR systems
References:
Amanda Saidnaway, General Manager, Pemberton Farms
Kim Dowe, HR Operations Director