Patient Care Customer Service

ASHLEY BOLIBRZUCH

***** ****** ***** ***** ************, FL 32218 *************@*****.*** 224-***-**** HEALTHCARE ADMINISTRATOR

Highly knowledgeable professional offering 4 years’ experience in the healthcare field with a keen understanding of the basics of patient care. Embodying excellent communication, listening, and interpersonal skills as an effective team member with business administration, healthcare operations, and experience in health and law regulations and budgeting. Expert in Microsoft Office. AREAS OF EXPERTISE AND QUALITIES

-Team Leadership/Guidance -Planning & Advising -Superior Communication Skills

-Project Management -Organized and Time efficient -Critical Thinker

-Experience in Financing and Budgeting -Multitasker -Expert in Customer Service EDUCATION

University of Arizona Global Campus, Chandler, AZ, 85225 Sep 2019-Mar 2024 Bachelor of Arts in HealthCare Administration

Zion Benton Township High School, Zion IL, 60099 Aug 2016-May 2019 High School Diploma

EMPLOYMENT

Oak Hill Supportive Living, Round Lake, IL, 60073 Aug 2022-October 2023

Position Held: Administrative Assistant.

Responsible for handling phone calls, scheduling, financing, budgeting, payroll, documentation, training and education, reception, project handling, setting appointments, transportation scheduling, handling professional and patient request and concerns. Manorcare, Libertyville, IL, 60048 Mar 2019-Aug 2022 Position Held: Certified Nursing Assistant

Experience working with the Illinois Department of Public Health (IDPH), effective communication, charting, and the proper handling of patient care and medication. North Florida Medical Center, Jacksonville,FL, 32218 Oct 2023-currently

Position Held: Front desk

Responsible for handling phone calls, scheduling, training and education, setting appointments, handle referrals from attorneys, project handling, handling professional and patient request and concerns, handle daily mails, collect payment from attorney offices, handle emails CERTIFICATION AND AWARDS

● CPR Certified

● Dean’s List of Science Program

● Dean’s List of Business

● Honor Roll, 4 Years

● African American Achievement Award

SKILLS

● Leadership

● Communication

● Financing

● Computer Skills

● Organized

● Time Efficient

● Problem Solver

● Customer Service

● Project Management

● Multitasker

● Critical Thinker

● Word Processor

● Microsoft word

● Microsoft excel

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