Mortgage Loan Processor and Junior Underwriter

Karen E. Mazzola-Glynn

** ***** **** ******** **/**********@*******.*** / 404-***-****(c)

Profile Summary:

A dedicated professional seeking a position where I continue to add value utilizing my diverse skillset and knowledge in order to make a difference.

Skills:

·Proficient with handling high volume and meet deadlines with accuracy.

·Solid organizational skills, attention to detail, analytical and problem-solving skills.

·Productive working independently, in-office and remotely.

·Ability to multitask, manage production, pipeline, people and motivate others.

·Strong written, verbal and interpersonal communication skills.

·Excel in a fast-paced environment, adaptable to changes, prioritize tasks and team collaborative.

·Technology savvy, proficient working knowledge of software and quick learner.

·Inspire the trust of others, work ethically and uphold organizational values.

Professional Experience:

Main Street Bank, Marlborough, MA July 2019 - November 2023

Mortgage Loan Processor II and Junior Underwriter

Manage daily pipeline efficiently of 30 or more HELOC and Bridge loan applications and 40 or more residential mortgage loan files for all Branch Officers and Loan Officers.

Analyze credit, income, assets, personal and business tax returns and collateral documents.

Evaluate debt ratio, loan to value ratio, credit score, and property valuation to recommend eligible loan amounts within 24–48-hour timeframe while meeting lending authority limits, bank policies and FNMA & FHLMC guidelines.

Set up newly originated mortgage packages using Mortgage Bot and Encompass

Issue Initial disclosures, Denial Notices, Counteroffers, Welcome Letters and Commitment Letters.

Collect and review all conditions assessing completeness upon clearing files for closing.

Order and review third party vendor services - Appraisal, Subordination, Condo Documents, Title, Homeowner's Insurance Binder, Employment Verifications, USPS/Geocode Verifications

Monitor files to meet target dates - commitment, closing, interest rate, and credit report.

Provide proactive customer service throughout the loan process with all parties involved.

Knowledge of loan products - Conventional, Non-QM, Construction, ARM, USDA and MA Housing.

Train newly hired team members to perform the daily processor duties in an efficient and effective manner. As well as backed up processor and underwriter duties on an as needed basis.

Directed a team to document department procedures - assign tasks, review, test and enforce deadlines.

Familiar with software programs - Encompass, Mortgage Bot, FirstClose, AUS, Optimal Blue, Microsoft.

People's Choice Mortgage, South Easton, MA February 2019-June 2019

Senior Loan Processor/Senior Loan Officer

·Manage daily pipeline of 40 or more loan files with focus on meeting target dates.

·Validate set-up of new loan files in Calyx, confirming all data is accurate, assisting in pricing/product selections to ensure Borrower’s best interest.

·Prepare Broker Disclosures and Lender's Initial Disclosures to meet FNMA and FHLMC guidelines.

·Perform preliminary underwriting review validating income, assets, credit, employment, etc.

·Learn the various systems and loan practices of each Lender being utilized to submit to Underwriting for initial credit approval.

·Communicate daily with all parties involved regarding loan status and items needed.

·Order and review third-party vendor services - Appraisal, Title, Insurance, VOE’s, VOR’s, VOM’s, Credit Supplements, Payoffs, Condo documents, etc.

Follow internal Procedure Checklists and completes Compliance reviews of all closed loan files.

Knowledge of loan products: Conventional, FHA, VA, Non-QM, USDA, Mass Housing and 203K.

Envoy Mortgage Ltd., Franklin, MA February 2017 — October 2018 Loan Processor

·Manage daily pipeline of 40 or more loan files for several high producing loan officers from initial disclosure to closing focusing on meeting rate-lock expirations, commitment dates and closing dates.

·Request required documentation so the Underwriter can issue a loan approval with least conditions.

·Order and review third party vendor services - VOE, Flood Certificate, Credit Report/Supplement, Payoffs, Subordinations, Title, Appraisal, FHA Case #, IRS Tax Transcripts, VA Certificate of Eligibility.

·Communicate regularly with all parties involved to update them on their loan status.

·Knowledge of Mortgage Products: Conventional, FHA, VA, 203K, and Mass Housing.

·Collect and review all conditions ensuring completeness upon submission to Underwriter for clear to close.

·Re-disclose Loan Estimate based on Change of Circumstances to ensure compliant with federal and state lending regulations.

·Resolve post-closing issues in a timely manner.

·Utilize in-house programs - Loan Operation System, Envoy Mortgage Intranet, Outlook, Dropbox, Imageflow.

Guaranteed Rate, Inc., Franklin, MA March 2015 — February 2017 Sales Assistant/Loan Coordinator

·Manage a pipeline of 40 or more loan files from initial Underwriter Approval to ensure the highest level of service for our clients so they close on time keeping track of lock expiration dates, credit expiration dates, financing contingency deadlines, and closing dates.

·Review Underwriting Approvals then takes the necessary steps to satisfy ALL outstanding conditions to clear the loan and to coordinate the final steps to submit loans to Closing Dept.

·Coordinate with third party vendors to obtain Flood Certifications, Credit Reports, Appraisal Reports, Hazard/Flood Insurance, Employment Verifications, Title Documents, Payoffs, IRS Tax Transcripts.

·Follow up with parties regarding loan status, update loan file, schedule closing, and review the closing figures upon receipt of the Closing Disclosure/HUD-1.

·Re-disclose Loan Estimate based on Change of Circumstances as well as prepares Loan Commitments

·Understand loan program guidelines -Conventional, Jumbo, VA, FHA, USDA, and Mass Housing.

·Utilizes in-house programs - Encompass, Optimal Blue, GRI Intranet, Outlook, Paperless System, LenderX

Movement Mortgage, LLC, Franklin, MA October 2012 — March 2015 Junior Loan Officer/Loan Officer Assistant

·Manage a pipeline of 30 or more loan files to ensure the highest level of service for our clients so they close on time.

·Obtain supporting documentation needed to satisfy conditions for the Underwriter to review and approve.

·Coordinate with third party vendors to obtain Credit Reports, Appraisals, Insurance Binder, Lock-In rates and produce Commitment /Pre-Approval Letters for applications.

·Provide timely and accurate loan application disclosures, keeps track of locked rate expirations, title orders, appraisal orders, financing contingency deadlines, and closing dates.

·Communicate with all parties regarding loan status, missing information, and explanation of required documentation.

·Understand loan program guidelines - Conventional, Jumbo, VA, FHA, USDA, Mass Housing, 203K.

·Utilizes in-house software programs - Automated Underwriting Systems, PC Lender.

FairWeigh Fitness, Acworth, GA October 2004 — November 2007

Business Owner

Manages the financial operation of the facility to make sure expenditures are paid and membership dues are received each month in a timely manner.

Implements sales and marketing campaigns to attract new memberships and to retain current members. Offer discounts and referral programs.

Hires, trains and motivates staff and interacts with members.

Ensures a clean, safe and supportive workout environment.

Education, Certification and Credentials:

Bachelor of Arts — Mathematics, Minor — Accounting; Russell Sage College Troy, NY

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