Administrative Assistant

MANAV SHAH

Email: *************@*****.*** Address: 250 Lawrence Avenue West, M5M 1B1

Phone: +1-437-***-****

Career Highlights:

Experienced Shift Supervisor adept at operating POS systems with precision and ensuring store cleanliness and organization. Skilled in greeting and assisting guests, addressing inquiries, and providing information. Achieved a notable 15% increase in merchandise revenue and improved customer satisfaction ratings by 10% through effective inventory management. Education:

Humber College, North Campus, Toronto, ON, Canada (January ’24 - Pursuing) PGDMA (Ontario Certificate) – Supply Chain Management

Indus University, India, Masters in Business Administration (MBA) (2019–2023) Professional Experience:

SOUTH ST. BURGER, Toronto, ON

Shift Supervisor (January 2024 –till date)

Managed merchandise sales operations at South St. Burger achieving a 20% increase in monthly revenue.

Orchestrated store layout and merchandise displays, resulting in a 25% increase in product visibility and sales.

Spearheaded store cleanliness initiatives, leading to decrease in customer complaints regarding store appearance.

Utilized POS systems with accuracy, processing an average of 50 transactions per shift.

Collaborated with team members to exceed sales targets, contributing to A 10% rise in store profitability.

VIPEX ASSOCIATE, Ahmedabad, India

Executive (International Marketing -Exhibitions) (January 2023 –August 2023)

Revolved around orchestrating international exhibitions and conference in the Pharmaceutical, Chemicals, and Agro Chemicals sectors.

My responsibilities encompassed engaging with various companies and persuading them to participate to either explore new markets or boost their exports through our exhibitions.

Actively collected data on various companies, initiating conversations to understand their business interests and target sectors and countries.

Promoted events through social media platforms such as Facebook, Twitter, Instagram and LinkedIn GREEN BARODA, Baroda, India

Sales Associate (June 2021 – January 2023)

Provided exemplary customer service by assisting an average of 60 guests daily, addressing inquiries and ensuring a positive shopping experience.

Assisted the Manager to associate in weekly inventory audit and reducing stock discrepancies

Promoted sales promotion activities, resulting in a 40% increase in sales within the first six months. Skills and Expertise:

Problem-solving, POS systems, Teamwork, Merchandise display, Communication skills, Guest inquiries, Corporate Communications,

Availability:

Monday Tuesday Wednesday Thursday Friday Saturday Sunday Full Day 12:00 pm to

4:00 pm

From 3:30 pm Full Day From 3:30 pm Full Day Full Day

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