Customer Service Pick-Up

SAMANTHA DETWILER

Longmont, CO *****

+1-970-***-**** - **********@*****.***

PROFESSIONAL SUMMARY

Proficient Customer Service professional with 6 years of experience. Writes orders, maintains organized shop work areas and answers customer questions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Have been a stay at home mom for the past 3 years. I am a very hard worker who's excited and willing to get back into working.

SKILLS

POS

Customer Service-Oriented

Creative vision

Task Prioritization

Customer Orders

Goal Setting

Decision-Making

Professionalism

Time management abilities

Multitasking Abilities

Teamwork and Collaboration

Reliability

Attention to Detail

Excellent Communication

Problem-Solving

Exel

Microsoft Word

Computer literate

WORK HISTORY

03/2018 to 05/2021 Floral Clerk, Pick-Up

King Soopers

Enhanced customer satisfaction by providing personalized floral recommendations based on client preferences and budget.

Maintained a visually appealing store layout by regularly refreshing floral displays and rotating inventory.

Ensured high-quality product offerings by carefully inspecting incoming shipments for freshness and damage.

Processed transactions efficiently while maintaining a friendly demeanor during peak business hours.

Conducted regular cleaning tasks to maintain a sanitary workspace, adhering to all relevant health regulations.

Improved customer satisfaction by ensuring timely pick-up and delivery of packages.

The holidays were always the best, helping people making beautiful gifts for family's and significant others

08/2017 to 02/2018 Cashier

Sprouts Farmers Markets

Helped customers find what they wanted/needed. And put a smile on their faces. Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Ensured compliance with company policies and procedures while processing transactions efficiently.

01/2015 to 07/2017 Cashier, Cook, Drive Thru, Trainer Dunkin' Donuts

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Enhanced trainee engagement through interactive workshops and hands-on activities.

Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.

Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.

Coached employees on best practices, providing constructive feedback to support their professional growth.

EDUCATION

10/2015

Loveland High School - Loveland, CO

Contact this candidate