Alma Feliciano
West Chester, PA *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Cleaner
ABM Industries Inc. - West Chester, PA
April 2024 to Present
Operating cleaning equipment
Safe use of cleaning chemicals
Sanitation and disinfection
Trash disposal and recycling
management
Dusting, sweeping and
vacuuming
Housekeeping/Laundry
Staybridge Suites - Glen Mills, PA
November 2023 to April 2024
• Cleaning:Vacuuming, sweeping, mopping, dusting, disinfecting, and polishing
• Making beds:Changing linens and towels
• Stocking:Replenishing amenities like toiletries, glasses, and notepads
• Removing:Trash, recycling, and room service trays
• Laundry:Washing, drying, and folding laundry
• Organizing:Housekeeping carts
• Notifying:Maintenance of broken appliances, light bulbs, or damage
• Respecting:Guest privacy and "do not disturb" signs
• Maintaining:Confidentiality and security standards Front End Manager/Cashier
Ktm Shoprite - West Chester, PA
August 2023 to April 2024
overseeing the front end of a retail store, which is typically the area where customers complete transactions
• Customer service
Ensuring customers have a positive experience and receive prompt, friendly, and courteous service
• Staff management
Training, scheduling, and assigning tasks to employees, and monitoring their performance
• Store operations
Enforcing policies, maintaining store security, and helping with facility maintenance
• Cash handling
Ensuring accurate cash handling and conducting audits Shipping and Receiving
Ace Designs - Bristol, PA
April 2022 to June 2023
• Inventory control:Ensuring materials are available and negotiating with vendors to update inventory
• Warehouse management:Receiving, inspecting, and storing products
• Shipment management:Coordinating the processing of incoming shipments and packaging outgoing shipments
• Purchase orders:Using purchase orders to inspect items, report shortages, and maintain records
• Regulatory compliance:Ensuring an organization adheres to regulations Home Health Aide
Honest Hands Home Care - Philadelphia, PA
February 2022 to March 2023
Prepare Meals
Administering oral
medication
Bathing, grooming, dressing
and feeding
Transporting
Housekeeping
Laundry services
Shopping and errands
Loader/Unloader
ups - Philadelphia, PA
July 2022 to January 2023
• Loading
Loading materials into the right vehicle, building and loading shipments, and loading vehicles on and off transports
• Unloading
Unloading goods from delivery trucks, moving goods to designated storage areas, and loading and unloading stock onto shelves for customers
• Organizing
Sorting, counting, and organizing goods, and placing materials or items on racks, shelves, or in bins according to predetermined sequence
• Inspecting
Inspecting merchandise for damages and reporting any discrepancies, and verifying and documenting the accuracy of incoming orders
• Maintaining
Maintaining a clean and orderly work environment, and setting up for shipping at end of shift Package Scanner/SorterS
MTN1Amazon Fullfillment Center - Wilmington, DE
June 2021 to July 2022
Sorting, Scanning, and stacking packages on pallets and helping to get customer orders ready for delivery.
Package Handler
FedEx Ground - Philadelphia, PA
March 2019 to July 2022
Scan, seal, and load various packages before there delivered. The main duty includes confirming packaged labels, and lifting and loading heavy packages into trucks. Janitor and Cleaner
Elite Facility Services - Chester, PA
March 2022 to May 2022
Operating cleaning equipment
Safe use of cleaning chemicals
Sanitation and disinfection
Trash disposal and recycling
management
Dusting, sweeping and
vacuuming
Housekeeping/Laundry
The Belvedere Center - Chester, PA
June 2019 to October 2021
• Sorting laundry:Separating items by color, size, and material
• Washing:Using commercial laundry equipment and following proper sanitization protocols
• Drying:Removing and folding dried items to prevent wrinkling or damage
• Inspecting:Checking the quality of laundered items
• Removing stains:Using the appropriate procedures
• Stocking supplies:Such as detergent, bleach, laundry bags, and fabric softener
• Maintaining workspace:Keeping it clean and orderly
• Ensuring safety:Following all safety protocols
• Assisting guests:With any special requests
Assembly Worker
Micronic America - Aston, PA
June 2018 to July 2019
Puts together various products such as service equipment, reading detailed instructions to ensure products are created efficiently and correctly.
Janitor
High Shine Cleaning Services - Philadelphia, PA
April 2016 to May 2018
Operating cleaning equipment
Safe use of cleaning chemicals
Sanitation and disinfection
Trash disposal and recycling
management
Dusting, sweeping and
vacuuming
Cashier
ROMANO'S PIZZA - Philadelphia, PA
December 2008 to August 2011
• Ringing up sales
• Bagging items
• Requesting price checks
• Collecting payment
• Giving change
• Issuing receipts
• Maintaining a clean and organized work environment
• Assisting customers with questions or concerns
• Counting and balancing cash drawers at the end of each shift Dishwasher/Prep Cook
The Battle House Renaissance Mobile Hotel - Mobile, AL January 2005 to December 2009
• Washing dishes:Washing dishes by hand or using dishwashers, including pots, pans, flatware, glasses, and chinaware
• Storing dishes:Putting clean dishes, utensils, and equipment in their assigned storage areas
• Stocking areas:Replenishing dishes and utensils in serving stations, cupboards, and refrigerators
• Cleaning:Cleaning trash receptacles, floors, and equipment
• Setting up:Setting up dish stations, including dish machines and sinks
• Preparing food:Helping to prepare food for cooking and serving
• Maintaining supplies:Keeping cleaning supplies stocked and ordering more when needed
• Checking equipment:Checking the operation of dishwashing machines and reporting any issues
• Removing garbage:Taking out the trash regularly
Education
Ged
Skills
• Assembly
• Load & unload
• Driving
• Customer service
• Freight
• Cash register
• Packaging
• Shipping & Receiving
• Warehouse Experience
• Order Picking
• Pallet Jack
• Supervising Experience
• Materials Handling
• Cash handling
• Cleaning
• Time management
• Communication skills
• Janitorial experience
• Commercial cleaning
• Residential cleaning
• Sales
• Stocking
• Home Care
• Maintenance
• Laundry
• Order Picker
• Inventory Control