Social Media Service Representative

CHRISTOPHER JOHN

MONTAÑO

FRESH GRADUATE EXPERIENCED

OBJECTIVE EXPERIENCE

Aiming to support long-term

sustainable growth in the

company by building myself

as a highly effective asset

and streamlining key

processes to save time and

expenses.

CUSTOMER SERVICE REPRESENTATIVE (11 MONTHS OF EXPERIENCE) Provide real-time resolutions and create documentations throughout the process. Receive escalation calls from agents and deescalate clients by educating what they have on their contracts. ADMIN STAFF-MERCANTILE INSURANCE (OJT)

Encode client’s inquiry and provide resolutions to their questions. SKILLS EDUCATION

Excellent writing and

communication skills.

Extensive knowledge of

upselling and a strong

capability of doing research

studies.

Strong social media

management skills, with

experience in developing

and executing social media

strategies.

BS BUSINESS ADMINISTRATION•MARKETING MANAGEMENT MAJOR• UNO-R

Dean’s list awardee

Junior Philippine Marketing Association Member

SAF Intel completer

SENIOR HIGH SCHOOL GRADUATE • UNO-R

With High honors

Accountancy, Business, and Management track

Research fair delegate

CONTACT DETAILS

E-mail: ****************@*****.***

Contact number: 096******** or 458-4245

Facebook name: Christopher John Montaño

Messenger name: Christopher John Montaño

Skype ID: Christopher John Montaño

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