Shaneka Copeland
Marietta, GA
***********@*****.***
Accomplished auditor and logistics professional with a proven track record at Syfan Logistics, showcasing expertise in regulatory compliance and project management. Demonstrates exceptional attention to detail and a knack for improving processes, significantly enhancing operational efficiency. Skilled in both team leadership and meticulous audit reporting, exemplifying a blend of analytical prowess and interpersonal acumen. Skills
● Attention to detail
● Project management
● Type up to 60 wpm
● SAP system
● Mcleod system
● Organized & adaptable
● Work well under pressure
● Time management
● Great work ethic
● Great communication skills
● Dependepable
Experience
Syfan Logistics
Auditor/Collections February 01,2023-May 02,2024
● Maintain accurate records of all work papers for future references
● Examine BOLS / PODS, Invoices and receipts to verify accuracy and detect discrepancies
● Updated unbilled reports thru Excel
● Sent Emails to carriers to ensure when payments will be received for work that is over 30-125 days late thru the factoring company
Order Entry January 2018 - February 2024
● Onboarding calls with new clients
● Utilized microsoft office / microsoft excel
● Implemented computer-based systems for order entry, tracking, fulfillment of orders
● Trained staff in order entry software(portals) to maximize productivity
● Assisted in training new employees on proper order entry procedures
● Provided pick up and delivery schedules for customers
● Accurately documented information regarding customer inquiries in system Dispatcher October 2017-February 2024
● Excelled in multitasking to manage high call volume with professionalism and efficiency
● Used computer system for data entry, tracking and managing driver information
● Responded quickly to emergency situations involving drivers or vehicles
● Efficiently handled all incoming calls from customers inquiring about services or shipment status
● Assigned loads to drivers based on designated routes and their locations
● Maintained accurate records of dispatches,pickups, and deliveries CMS Bakery
Shipping/Receiving Clerk January 2016-September 2017
● Arranged pickups and deliveries of goods to meet deadlines
● Used the SAP system to go thru inventory
● Confirmed pallet counts
● Inspected outgoing orders for correct item quantities and quality assurance
● Maintained records for management reports and supplies needed Yes Video
Splicer/Customer Service April 2010- January 2016
● Repaired old aged film that ran on projectors
● Add film together from each roll
● Redone orders for customers that were not satisfied Education
Devry
Medical Billing & Coding June 2023
Marianna High School
High School Diploma May 2003