Customer Service Information Technology
Resume:
Jason Butcher
North East, MD *****
*****************@*****.***
Fast learner andHard worker, I have an associate degree in information technology from Rasmussen university. I possess a variety of useable skills such as problem solving and customer service. I have experience with help desk and I.T support.
Work Experience
Assembly Technician
Ef technologies - Newark, DE
February 2023 to Present
Assemble and troubleshoot electro fusion processors for cans and water line installation. Volunteer
His mission Inc. - Kennett Square, PA
April 2002 to Present
April 2002 to Present
Mostly light maintenance work carpentry, electrical, plumbing, and painting Other work that needs to be done such as roofing and gutter repair and cleaning Outbound Supervisor
TForce Freight - Elkton, MD
August 2022 to December 2022
Manage sunrise shift from midnight to finish
Plan workload and ensure timely delivery, inspect product for Damage and ensure safe work practices Made sure the warehouse is clean and organized to maximize safety, manage customers and individual pickups from warehouse
VOLUNTEER
Machine Operator
A & F Machining - Newark, DE
January 2022 to August 2022
Make precision parts per specs and blueprints to fulfill government and private orders. Maintain a clean and safe work environment while making quotas and ensuring quality. Wave Planner
Smithfield Foods
June 2019 to January 2022
Coordinate with transportation, customers, and warehouse to ensure product is picked accurately and shipped to customers requests in a timely manner
Warehouse Lead
Smithfield Foods - North East, MD
June 2019 to March 2021
General warehouse work as well as running and directing various parts of the warehouse Crew Leader
American Design & Build - Belair, MD
April 2018 to April 2019
Home repair, roofing, electrical, home improvement, responsible for ensuring work was done timely and correctly, ensured all contractors we on site on time Department Manager
Walmart - Northeast, Maryland
April 2017 to April 2018
Ensured all orders were correctly packaged for online sales, made sure all Safety standards were followed,
Ensured online sales associates were on time and productive, Issued disciplinary action such as coaching, verbal warnings, and written warnings. Warehouse Supervisor
Adecco - Coatesville, PA
August 2013 to January 2014
Warehouse Supervisor Adecco - Coatesville, PA August 2013 to January 2014 Ensured all employees worked safely and smartly, conducted monthly safety meetings and drills, Tested and insured set too cable boxes were in working order also building maintenance such as plumbing and concrete work.
Was also responsible for machine repair and upkeep. Cashier/Customer Service
Walmart Inc. - Kennett Square, PA
November 2005 to April 2007
Cashier/Customer Service
Walmart inc - Kennett Square, PA
November 2005 to April 2007
Basic retail sales, electronic sales, and customer service. Was also a door greeter regularly interacted with public Worked front end and warehouse as well as jewelry and electronics Education
Associate's degree in Information Technology
Rasmussen College Minneapolis,MN
Skills
• Power Tools
• Hand Tools
• Construction
• Plumbing
• Electrical
• Roofing
• Schematics
• Microsoft Excel
• Manufacturing
• Forklift
• Warehouse distribution
• Warehouse management system
• Computer Networking
• SAP
• Desktop support
• Computer hardware
• troubleshooting
• Microsoft OfficeTroubleshooting
• Supervising experience
• Blueprint Reading
• Active Directory
• Mechanical Knowledge
• project management
• Agile
• SharePoint
• Microsoft Project
• Visio
• Microsoft Windows Server
• Communication skills
• SQL
• Network Security
• Operating Systems
• DHCP
• DNS
• Help Desk
• Technical Support
• VMWare
• Network Support
• Linux
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