It Support Windows Server

FULL NAME

Abdelmonem Abdala Ismail

Email: **************@*****.***

Phone: 052*******

Current Location: Dubai

Preferred Location: All over UAE

TECHNICAL CERTIFICATIONS

CCNA Routing and Switching (200-125)

CEH certificate ethical hacking

MCSA windows server

NSE4 FortiGate firewall

Microsoft Sc200

PROFESSIONAL EXPERIENCE

Company Name Caribou coffee

Designation: IT system administrator and security

Duration : 07 April 2020 – Till date

Roles & Responsibilities

Networking

Design, configure, and maintain the company's LAN/WAN/VPN network infrastructure. Configure and maintain routers, Wi-Fi, switches, & other applications Server

Install and configure windows server, Active directory, group policy, managing user. File server, printer.

Configure and manage Azure portal azure AD Azure active directory, VM Azure Network Azure Office 365 mange and configures user and group and share point, team, one driver, email. Firewall

monitors incoming and outgoing network traffic and decides whether to allow or block specific traffic based on a defined set of security rules, install and configure security profile such. Web filter, application control and etc., managing IPS and IDS, EDR/EXR end point protection.

install and configure defender for end point and defender for cloud. mitigate threats using Microsoft defender for end point, mitigate threats using Microsoft defender for cloud.

Cyber Security

Responsible for conducting vulnerability assessment scans, assisting with penetration testing, exposing security vulnerabilities and risks, and recommending solutions to mitigate such vulnerabilities.

Lead IT support Team

coordinate and delegate the responsibilities of IT teams. They oversee the day-to-day functions of the department. conduct training sessions with employees so that they can be equipped with new knowledge and skills to remain current.

• Company Name Caribou coffee

• Designation: IT support

Duration : 07 April 2017 – Till 07 April 2020

Roles & Responsibilities

Provide support to end users on a variety of issues including, but not limited to software, hardware, peripherals, and network connectivity.

Installing and configure new store setup (POS machine and Cash Drawer and POS printer) troubleshooting network hardware and ensuring that network performance install and configure network devices, router switches hub. TECHNICAL EXPERTISE

Good knowledge of vulnerability assessment threat detected and patch management. Good knowledge of UTM firewall FortiGate installation and configuration and management. Good knowledge of router and switch and WIFI Good knowledge of threat hunting and incident response

Good knowledge of Microsoft defender and Azure sentinel ACADEMIC QUALIFICATION

• BSC (Computer Science) from Osmania University, Hyderabad, India, 2013. PERSONAL DETAILS

Date of Birth : 11th July 1987

Marital Status : Single

Nationality : Sudan (Arabic)

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