Continuous Improvement Crisis Management

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MARIE ROBERTSON ******************@*****.*** • +1-337-***-****

Loreauville, LA 70552

INNOVATIVE EDUCATION & EXECUTIVE SUPPORT LEADER

Distinguished education and administrative professional with a proven track record in enhancing student outcomes, implementing strategic initiatives, and fostering community engagement. Recognized for streamlining processes, cultivating collaborative partnerships, and delivering impactful training programs, resulting in improved educational environments and heightened stakeholder satisfaction. Adept at crisis management, conflict resolution, and resource coordination, consistently contributing to successful program outcomes. Passionate about optimizing family support services and facilitating data-driven decision-making for continuous improvement across diverse sectors. AREA OF EXPERTISE

Project Management Crisis Management Resource Coordination Workshop Development Training Delivery Data Management Program Evaluation Liaison Communication Skills Stakeholder Engagement Community Outreach Strategic Planning Conflict Resolution Needs Assessment Interpersonal Skills Team Collaboration Administrative Support Problem- Solving Counselling and Guidance Cross-Functional Collaboration Client Relationship Building CAREER EXPERIENCE

St. Martin Parish School Board - Breaux Bridge, LA 2022 – Present Registrar/ Advisor

• Streamlined Student Registration: Minimized processing time for student registrations by successfully implementing streamlined procedures and integrating automated systems and digitized documentation.

• Proactive Academic Advising: Improved student satisfaction and a notable increase in on-time graduation rates through the proactive leadership of academic advising initiatives.

• Database Management Excellence: Elevated data accuracy and reporting efficiency by ensuring compliance with institutional and regulatory requirements, through the implementation of advanced database management techniques.

• Student Outreach and Engagement: Maximized student enrollment and engagement within the St. Martin Parish School District by spearheading the development and execution of targeted student outreach programs.

• Training & Efficiency Improvement: Delivered reduction in errors and enhanced overall team efficiency in managing student records by implementing comprehensive training programs for staff on the latest advising software. Peabody Magnet High School 2021 – 2022

Advance Career Readiness, Business, & IBCA Teacher

• Curriculum Development: Strengthened student career readiness through industry knowledge and cross-sector skill development, meeting national standards for over 90 students, preparing them for careers and postsecondary success.

• Technology Integration and Literacy: Introduced essential software tools like Word, PowerPoint, and Excel, enhancing students' technology literacy and typing skills for the modern workforce.

• Workshop Facilitation: Conducted workshops and counseling sessions on Job Exploration, Post-secondary Opportunities, Workplace Readiness, and Self-Advocacy, empowering students to navigate high school and pursue successful careers. IPSS/ Career and Technical Education - New Iberia, LA 2019 – 2021 Teacher /IPSS/ Special Education

• Individualized Learning Success: Revitalized academic performance among special education students at IPSS by implementing personalized education plans tailored to individual learning needs.

• Resourceful Curriculum Adaptation: Nourished student engagement and understanding within the context of special education through the successful adaptation and implementation of specialized curriculum materials.

• Collaborative Student Support Programs: Accelerated student participation in extracurricular activities by initiating and leading collaborative student support programs, creating an inclusive learning environment.

• Data-Driven Progress Monitoring: Improved tracking and reporting student development through the implementation of data-driven progress monitoring systems, ensuring timely interventions for optimal educational outcomes. Page 2

LPSS - Lafayette, LA 2017 – 2019

Jag Specialist

• Student Success Program Leadership: Amplified graduation rates and successful transitions to post-secondary education or employment for JAG participants through the successful implementation of a student success program at LPSS.

• Career Readiness Workshops: Fine-tuned students' employability skills and successful placement in internships and entry-level positions by developing and conducting targeted career readiness workshops.

• Individualized Student Support: Decreased dropout rates and a significant increase in academic engagement and performance by providing individualized support to JAG participants.

• Data-Driven Program Evaluation: Enhanced program evaluation through a data-driven approach, improving, tracking and reporting student outcomes, facilitating evidence-based decision-making for continuous improvement. DA's OFFICE - New Iberia, LA 2015 – 2017

Liaison

• Effective Interagency Coordination: Upgraded information sharing and overall case efficiency by streamlining communication and collaboration between law enforcement agencies and the DA's Office.

• Community Outreach & Engagement: Attained community support for the DA's Office initiatives through the strategic leadership of community outreach initiatives, enhancing public awareness and understanding of legal processes.

• Timely Case Progress Updates: Secured reduction in inquiries and increased satisfaction among internal and external partners by establishing and maintaining a robust system for providing timely case progress updates.

• Conflict Resolution Facilitation: Facilitated resolution of conflicts between various parties, resulting in a 30% decrease in delays and improved cooperation in legal proceedings handled by the DA's Office. Iberia Parish School System - New Iberia, LA 2014 – 2015 Classroom Teacher

• Student Performance Enhancement: Empowered standardized test scores within the Iberia Parish School System by implementing innovative teaching methods focused on elevating student academic performance.

• Individualized Learning Plans: Heightened overall student engagement and comprehension through the development and execution of individualized learning plans tailored to diverse student needs.

• Collaborative Professional Development: Boosted positive teacher evaluations by actively participating in collaborative professional development programs, fostering a culture of continuous improvement among educators. Military Personnel Services Corporation - Falls Church, VA 2014 – 2015 Family Readiness Support Assistant Contractor

• Family Support Programs: Innovated satisfaction among military families by implementing and managing comprehensive family support programs, enhancing overall well-being.

• Efficient Resource Coordination: Reduced response times and improved delivery of essential services to military personnel and their families through streamlined resource coordination and communication channels.

• Crisis Management & Intervention: Decreased family-related incidents by successfully conducting crisis management and intervention, ensuring timely and effective support during challenging situations.

• Tailored Workshops & Training: Enhanced family members' awareness and utilization of available support resources through the development and delivery of tailored workshops and training sessions. ADDITIONAL EXPERIENCE

Louisiana Technical College - Lafayette, LA Career Center Advisor & Career Coach Iberia Parish School System - New Iberia, LA Classroom Teacher/ SPED WPL - New Iberia, LA Childhood Instructor/step Coordinator Iberia & St. Mary Parish School Systems - New Iberia, LA Classroom Teacher EDUCATION

Bachelor’s Degree in General Studies/Behavioral Science University of Louisiana at Lafayette - Lafayette, LA 1996

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