Customer Service Project Management
Resume:
Anthony Punko
OBJECTIVE
My primary objective is to support the functioning of business operations by managing staff, coordinating operations and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals and monitori9ng performance.
REFERENCES
Available upon request.
ADDRESS
8 Christopher Street
Carteret, New Jersey 07008
PHONE
*******@***.***
DOT/RCRA Trained
CDL Rules & Regulations
40 Hour HAZWOPER
CDL License
TWIC
EXPERIENCE
OCT 2020 – APR 2023
Class A Driver Estes Express Elizabeth, NJ
CDL Driver focused on commercial and residential deliveries. Driving included straight trucks and tractor/trailers with 20-53’ trailers
Responsible for loading/unloading trucks, use of pallet jacks.
Compliance with DOT 49 CFR regulations.
NOV 2017 – APR 2020
Project Coordinator ACV Enviro (Formerly Allstate Power Vac) Rahway, NJ
Supervise activities of operations personnel for key contracts such as PSEG and Con Edison
Provided project management including project scope, proposal/ contract management and implementation.
APR 2009 – NOV 2017
General Manager- Rahway Operations Allstate Power Vac Rahway, NJ
Supervised an industrial service center of 50-70 employees including laborers, drivers, and project managers.
Interviewed, hired/ terminated, disciplined, and trained operation personnel.
Provided direction to ensure productivity, safety requirements and efficiency requirements were met for all executed projects.
Coordination of project management for quote to cash including job scope, development of price estimates, and ensuring proper invoicing.
Review financial reports and invoices for accuracy and to develop improvements as needed.
LEADERSHIP
Successfully led a team to meet operational expectations and project deadlines while maintaining a high level of compliance and safety
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