Sales Manager District

Renea Macaluso

Kansas City, MO 816-***-****

************@***.*** www.linkedin.com/in/reneamacaluso

District Sales Manager

Implement Solutions that Drive Revenue Growth, Optimize Operational Efficiency,

& Foster High-Performance Culture

Performance-driven professional with comprehensive experience leading execution of sales strategies, leadership development, and standard operating procedures. Adept at building, coaching, and empowering staff, evaluating ongoing performance, and executing action plans to accomplish service delivery metrics. Skilled in driving streamlined operations through process improvement and change management. Forward-thinking leader with tactical and strategic vision and verifiable success in developing innovative ideas to accelerate revenue. Collaborative team player with excellent communication and interpersonal skills, committed to establishing strong working relationships with business partners to enable efficient decision-making.

Talent Development

Strategic Planning

Performance Management

Operational Excellence

Problem-Solving

Innovation

Customer Retention

B2B Sales

Professional Experience

OFFICE DEPOT, MO; KS; OK

District Sales Manager 2023 to Present

Lead and manage team of General Managers across 20 locations, generating $64M in annual sales volume. Develop and implement strategic plans to drive sales growth, improve profitability, and enhance customer satisfaction.

Recruited, trained, and mentored store leadership teams, fostering culture of accountability, teamwork, and execution.

Collaborated with cross-functional teams, including B2B, omni channel, inventory management, human resources, loss prevention, and supply chain, executing initiatives and addressing business challenges.

Recognized as top district within region for NPS, Loyalty, and B2B leads, boosting furniture sales.

Piloted Amazon Today, which offered same-day delivery and in-store pick, resulting in successful company rollout.

Drove increase in traffic and average order value through rollout of TSA pre-check services in select stores.

Led expansion of in-store donation program that significantly impacted Title 1 public schools in Kansas City Metropolitan area, generating over $30K and deepening relationship with community.

PETSMART, MO; KS

District Manager 2019 to 2022

Assumed key accountability for leading portfolio of locations in MO and KS, generating $101M annual sales volume. Drove positive business outcomes through close collaboration with peers and cross-functional partners in Phoenix home office, including merchants and vendors. Recruited, hired, and developed market leaders, store leaders, pet groomers, and pet trainers to propel profitable sales.

Recognized for 2 years as top district within region through inventory management, including backroom organization and inventory accuracy.

Designed and developed hiring event campaign for region that targeted experienced Pet Groomers and Trainers, increasing revenue and driving back-half sales.

Served as main point of contact during COVID-19 for regional associate relations (AR) issues related to discipline consultation, policies and procedures, drugs / alcohol reasonable suspicion, and peer-to-peer, improving overall conflict resolution at regional level for District Managers.

Accomplished Top NPS improvement within Midwest Region by recertifying all leaders and associates and creating daily awareness, including recognition and holding Store Leaders accountable for driving behaviors.

BANANA REPUBLIC FACTORY STORES, MO; KS; NE; IA

District Manager 2017 to 2019

Directed all sales, staffing, and operations of stores in St. Louis, MO, NE, and IL, generating $24M annual sales volume / $10M in Omni sales volume. Ensured better business decisions in collaboration with peers and cross-functional partners in human resources, loss prevention, operations, visual merchandising, and other HQ partners. Led, trained, and empowered high-performing team to drive profitable sales and targeted objectives.

Provided thought leadership and operational oversight across stores, achieving impeccable results above region and company consecutively for 2 years.

Involved in pilot testing and launch of mobile device replenishment InStock in other districts, increasing conversion and average dollar transaction.

POTTERY BARN, MO; Denver, CO; Chicago, IL; OH; AR

District Manager 2008 to 2017

Contributed to company’s progression by leading and expanding retail business across MO, KS, St Louis, Chicago, Indianapolis, and KY, generating $68M in sales volume. Steered wide range of regional responsibilities, including Pottery Barn credit card champion, brand gift registry champion, and core opening task force. Additional markets included CT, Denver, OK, and AR.

Engaged with leadership team and design studio specialists to propel participation / engagement rate, resulting in attaining “Top Credit Card Performance” award consecutively for 8 years.

Built talent pipeline with qualified Designers, improving overall sales for region / company.

Honored with nomination for “People First Award” for 4 consecutive years by delivering top sales and service results.

Education

Bachelor of Science (BS), Business, Missouri State University, Springfield, MO

Professional Development & Training

Diversity and Inclusion Training, Unconscious Bias Training

Behavioral-Based Performance Culture

Certified Pet Health and Safety Training

Building Positive Teams and Union Awareness Training

Workplace Violence Training

Sexual Harassment Training

OSHA Safety Training, Train Critical Thinking Skills

Net Promoter Score Training Workshop

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