Crew Member Members

Mark Hirsch

*** ********* ****** ******, ** *****

623-***-**** **************@*****.***

Experience:

September 2021-July 2023

Delta Air Lines

Supervisor Pilot Scheduling Atlanta, GA Atlanta, GA

Communicate with Schedulers to ensure open trips are covered

Ensure trip assignments are in accordance with company contract and FAR 117

Address elevated Crew Member concerns in a professional manner via phone or e-mail

Communicate with Crew Tracking Supervisor regarding trip coverage and legality concerns

Communicate with Training Planning regarding legality concerns

Direct Report for 8 Senior Schedulers overseeing Job Performance and Career growth goals

April 2021- September 2021

Delta Air Lines

Senior Pilot Scheduler Atlanta, GA

• Assign open pairings in accordance with company contract and FAR 117

• Use Delta technology (OSS, RES and DBMS) to complete job functions

• Communicate schedule changes to Crew Members via phone

• Address Crew Member concerns regarding schedule, contract and pay

• Run required Exception Reports to ensure legality of crew members and pairings

• Collaborate with fellow schedulers to ensure successful completion of all tasks

July2019-April 2021

Rose International

Contract Pilot Scheduler for Delta Air Lines Atlanta, GA

• Assign open pairings in accordance with company contract and FAR 117

• Use Delta technology (OSS, RES and DBMS) to complete job functions

• Communicate schedule changes to Crew Members via phone

• Address Crew Member concerns regarding schedule, contract and pay

• Run required Exception Reports to ensure legality of crew members and pairings

• Collaborate with fellow schedulers to ensure successful completion of all tasks

November 2018-July 2019

Delta Global Services Atlanta, GA

Fueling Dispatcher

• Manage dispatch of 8-12 fuelers to cover 35+ Delta gates on any given concourse of the Atlanta Hartsfield Jackson International Airport

• Assign fuelers to flights in a timely manner to ensure on time departures.

• Communicate with supervisors, fueling managers, and gate coordinators to ensure aircraft are fueled correctly

• Contact Delta Flight Control to revise Fuel Loads when needed

• Compose required delay reports as necessary

June 2018- July 2019

Wise Owl Animal Hospital Guam, United States

Data Filer

● Managed project to digitize over 20,000 hard copy patient files into cloud based software

August 2015- July 2017

ExpressJet Airlines Atlanta, GA

Crew Scheduler

• Calculated and revised trips to ensure crew member legality within FAR Part 117 and 121

• Assigned open trips according to company contract

• Evaluated schedule needs to determine last minute adjustments to ensure coverage

• Collaborated with Sector Team to ensure on time departures

• Maintained and updated communication with crew members regarding schedule changes

• Addressed Crew Member concerns regarding scheduling and accommodations

August 2010 – July 2015

Learning Matters Educational Group – Calibre Academy of Surprise Surprise, AZ

Middle School Social Studies Teacher

• Created, and executed standards-based 7th and 8th grade Social Studies curriculum differentiating for student reading levels, IEP’s, and 504’s.

• Maintained communication daily with students, parents, and administration concerning student progress through one-on-one meetings, phone calls, e-mails, class webpage, and text blasts

Education:

August 2007-December 2009

Arizona State University Phoenix, AZ

Bachelor of Arts in Education

Personal Skills:

Proficient in Microsoft Word, Excel, Powerpoint, and Outlook. Familiar with DLTERM (OSS and Res), CrewTrac, QT Technologies, FSM. Interests in baseball, travel, and writing.

Contact this candidate