Customer Service Sales Associate
Resume:
Lanetta Weston
Highly dependable individual with a sound understanding of office assistants and clerical tasks. Outstanding communication skills as well as great customer service acumen. Enthusiastic to obtain a position in customer service. Killeen, TX 76549
*********@*****.***
I am certified in the customer service, retail, medical,accounting, and hospitality fields. Willing to relocate to: Temple, TX - Copperas Cove, TX - Austin, TX Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
MWR-NAF - Fort Hood, TX
August 2022 to Present
Greeting and helping out the fort hood soldiers with getting their fishing and hunting permits. Cashier/Sales Associate
Twin Liquors - Harker Heights, TX
August 2022 to Present
Helping customers with choosing the best liquor to drink or to purchase, stocking, unloading the truck. Fronting and back stocking the store. Cleaning bathrooms, sweeping and mopping the floor taking out trash, and breaking down boxes as needed to be..
Food Service Supervisor
Slim Chickens - Killeen, TX
February 2020 to March 2023
Ensuring that everything goes smoothly in the workplace, coordinating tasks for the day, creating schedules for the workers, overseas the quality of the work site, and managing the budget. Also reports the progress of the project to my superiors.
Experience customer associate
AAFEES exchange - Gatesville, TX
November 2018 to February 2020
Greeting customers, collecting payments, using scanning devices, answering to customer inquires, accepting customer returns, and counting the money in the cash drawer. Funeral Assistant
Hertiage funeral home - Harker Heights, TX
February 2018 to November 2018
Greeting guests for visitation, assisting with family members with any concerns, assisting my funeral director with anything that is needed help with.
Caregiver/Personal Assistant
Family Home Care - Harker Heights, TX
June 2017 to May 2018
Assisting with personal care,bathing and grooming,and also basic food preparation. Line Cook/Prep Cook/Cashier
Sodexo - Belton, TX
June 2013 to December 2014
Provides services that invite interaction with guest,create orders as requested and educate guest about the menu,and ensure that the restaurant is maintain clean at all times for guests. Cashier/Sales Associate
Mickey Mart - Killeen, TX
August 2012 to May 2014
Responsible for taking money in the form of cash,check,or credit card from patrons in exchange for food or services. Scans item,provides change,balances drawer,and processes card transactions. Dining Facility Attendant
Vet Pride - Copperas Cove, TX
February 2012 to February 2013
I worked in the clipper room.. currently preparing the area for the soldiers.. I wiped off tables after the soldiers finished eating,swept,and even mopped around the tables where the soldiers were eating at.. Making sure that the soldiers were very well left happy and pleased after their meals.. Cashier
dollar tree - Killeen, TX
October 2011 to January 2012
I take in items and ring them up for customers, stock up items that need to be stocked in certain areas,and made sure that my customers were happy..
Medical Assistant
Disability of Southwest - Temple, TX
February 2006 to February 2008
Attended to all resident personal hygiene and personal care needs, including grooming, hygiene, dining and nutritional, mobility, elimination, psychosocial, and safety needs. Organized all supplies necessary to complete the tasks. Supported residents in self care, and provided care as necessary for those unable to care for their own needs. Followed universal precautions, proper infection control, sanitation and safety standards of practice in all work and activities. Provided restorative therapy under the leadership of therapy professionals in accordance with the resident's functional maintenance plan. Observed residents closely, identified changing needs and conditions at first indication, reported to leadership as appropriate. Participated actively in the resident's care planning and care conference, serving g as the residents' closest advocate in directing their care and honoring their preferences. Consistently worked team members, to meet needs and desires of all household residents.
• Assisted in minor procedures
• Performed venipuncture
• Measured accurate vital signs
• Performed numerous administrative duties
• Contacted patients for appointment reminders
• Updated care plans
• Recorded patient history
• Assisted with charting
• Cleaned patient rooms
Receptionist
Scott and White Family Clinic - Waco, TX
January 2005 to January 2008
Receptionist, I answered phone calls and booked appointments. I filed paperwork, and assisted everything that need to be done with the front desk and the patients that were coming in. Education
GED
waston chapel high - Pine Bluff, AR
1995 to 1997
Associate's degree
Bachelor's degree in Applied Mathematics
Skills
• Customer Service (10+ years)
• Customer Care (10+ years)
• Call Center (5 years)
• Office Administration (10+ years)
• CSR (5 years)
• Customer Support (10+ years)
• Scheduling (10+ years)
• retail sales (10+ years)
• Customer Service Skills (10+ years)
• Outlook (10+ years)
• billing (10+ years)
• Sales (10+ years)
• EMR (3 years)
• Management (5 years)
• Microsoft Excel (10+ years)
• Microsoft office (10+ years)
• Typing (5 years)
• Technical Support
• Cashiering
• Cash handling
• Hotel experience
• English
• Administrative experience (5 years)
• Microsoft Powerpoint
• QuickBooks
• QuickBooks
• Documentation review
• Dental receptionist
• Patient Care
• Infection Control Training
• Medical Records
• Medical Imaging
• Venipuncture
• Cooking
• Personal Assistant Experience
• Phlebotomy
• Medical office experience
• HIPAA
• Front desk
• Guest services
• Experience with children
• Childcare
• Management
• Supervising experience
• Windows
• Warehouse experience
• Forklift
• Dental office experience
• Fair Housing regulations
• Property management (5 years)
• Banking
• Veterinary experience
• Kronos
• Human resources
• Retail management
• Mac OS
• Restaurant experience
• Serving
• Medical receptionist
• Legal drafting
• Trello
• Management
• Inventory control
• Dispatching
• Commercial cleaning
• Experience Administering Injections
• Clerical Experience
• Office Management
• Medical Billing
• Insurance Verification
• Payroll
• Assembly
• Epic
• Outside sales
• Accounting
• Communication skills
• Writing skills
• Basic math
• Customer service
• Organizational skills
• PCI
• Supervising experience
• Contracts
• Leadership
• Hospitality
• Hotel experience
• Guest services
• Restaurant experience
• Front desk
• Serving
• Cash handling
• Google Docs
• Personal assistant experience
• Cash register
• Sales
• Cooking
• Shift management
• Typing
• Retail sales
• Accounts receivable
• Property management
• Hospital experience
Certifications and Licenses
Culinary Arts
August 2016 to Present
Food Handler
America heart association, CPR
May 2017 to May 2019
Certified Clinical Medical Assistant (CCMA)
food handler certificate
Culinary Arts restaurant and management
May 2019 to Present
First Aid Certification
CNA
ServSafe
December 2016 to December 2020
Culinary Arts Restaurant and Management
December 2016 to Present
Certified Medical Assistant
TABC Certified
Bartender License
Driver's License
CCMA Certification
NRCMA
Additional Information
I'm able to find out how the patient is breathing, and find their pulse rate. I can also obtain their blood pressure and body temperatures, those are the basic clinical skills I have. I can welcome patients great either over the phone or in person, I'm very good with time management and organization. Optimize patient satisfaction, utilize treatment rooms by scheduling appointments in person or over the phone.
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