Customer Service Data Entry
Resume:
HOANG YEN VY TRAN
D E T A I L S
ADDRESS
San Jose
United States
PHONE
**********.****.****@*****.***
S K I L L S
Teamwork
Time Management
Ability to Work Under
Pressure
Fast Learner
Highly organized and
efficient
Cash Handling
Customer Service
L A N G U A G E S
English
Vietnamese
P R O F I L E
Focused Receptionist with strong customer service and good multitasking abilities. Motivated to positively impact business operations by effortlessly managing phone calls, sorting mail and filing paperwork. Excellent data entry and appointment scheduling skills.
Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs.
E M P L O Y M E N T H I S T O R Y
Receptionist/Cashier, Magic Salon & Nails Redwood City Jun 2022 — Apr 2023
• Greeted incoming guests and directed individuals to appropriate personnel.
• Greeted and welcomed visitors upon arrival, ensuring they felt comfortable.
• Answered incoming phone calls and provided information or transferred calls accordingly.
• Handled cash transactions related to services rendered at front desk for example, notary public fees.
• Scheduled appointments for staff members and clients in organized manner. Barista/Cashier, Happy Lemon San Jose
Jun 2023 — Oct 2023
• Cleaned and sanitized work areas and utensils.
• Suggested food and pastry items to complement beverage orders.
• Retained knowledge of menu items to assist customers with beverage selections.
• Prepared beverages with speed and accuracy to minimize customer wait times.
E D U C A T I O N
Diploma, Andrew P. Hill High School San Jose
Aug 2019 — Jun 2023
De Anza College Cupertino
Sep 2023 — Present
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