CSR Call Center Cashier Central Sterile Tech Slot attendant etc
Resume:
●Shana Montgomery
Panama City, FL 32409
Ph: 850-***-****
**************@*****.***
I am an enthusiastic, self-motivated, reliable, responsible & hard working person. I am a mature team worker & adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative . Wanting to find a role within a company to stay with long term.
Experience
Patient Sitter
Ascension Sacred Heart Medical Center / Touchpoint Support Services
Panama City, Fl
June 2022 - Feb 2024
I sat with patients that were considered a fall risk or baker-act patients that were a risk to themselves or others. I had to monitor them and keep a daily log of how the day/night with the patient went. I would assist them with there meal and other things if needed.
Cafeteria Cashier/Food Service Worker/Hospitality
Ascension Bay/Sacred Heart Medical Center
Panama City, FL
October 2019 - March 2022
Primary cashier, fill in wiping down tables, stocking and inventory, training of new staff as needed.
Customer Service Representative
General Dynamics/Maximus – Lynn Haven, FL
October 2017 – May 2019
Accepted incoming service calls for Marketplace health insurance coverage
Maintained high level of customer service excellence
Met and surpassed monthly team goals
Received top recognition for compliance and quality assurance requirements
Sales Associate
Top Fashion – Panama City, FL
September 2016 – December 2016
Arranging clothing and accessories properly in store, sales, and customer service. (Temporary/Seasonal position)
Front Desk Clerk/Housekeeper
Casa Loma Hotel - Panama City Beach, FL
November 2015 to June 2016
Started in housekeeping, servicing guests and cleaning rooms. Promoted to front desk clerk, making reservations, handling guest complaints, accepting payments.
Cleaning Rep/Associate
Trinity Construction & Cleaning Services – Panama City, FL
June 2015 to October 2015
Clean and maintain condos and hotels, replenish supplies, inventory of supplies in the room.
Marketing Rep/Customer Service Sales Rep
Power to Protect – Panama City Beach, FL
January 2013 to December 2014
Provided customer service to new and existing clientele for self-defense and security product companies. Assisted in marketing and website maintenance.
CSR/Slot Attendant
Treasure Bay Casino & Resort - Biloxi, MS –
March 2012 to December 2013
Started off as Customer Service Rep, greeting customers and making players cards. Got promoted to Slot Attendant, duties included customer service, paying jackpots, maintenance of machines, making change, and basically, assisting customers with their needs.
Central Sterile Technician
Ocean Springs Hospital - Ocean Springs, MS –
November 2005 to December 2011
Knowledge of Sterilization procedures, equipment & machines. Knowledge of various surgical instrumentation and tray organization, logging of equipment, sterilization dates and logs, filled request from hospital floors for various needs such as IV pumps, splints, emergency chest trays and various other
equipment. Only employee on night shift, in charge of department at night, filing obligations and verifying equipment for next day surgical procedures.
Training of New Employees.
Teacher assistant
YMCA - Montgomery, AL –
April 2003 to August 2004
Assistant teacher/caregiver for after school care and summer months at local YMCA; supervised and conducted activities such as reading, art, games and help with homework for an average group of six to eight children. Age range from 2 to 10.
Food Service Worker
Dairy Queen - Montgomery, AL –
January 2003 to April 2003
References:
Available upon request
Contact this candidate