Customer Service West Africa

AISSATA SANGHOTT

Syracuse, New York 516-***-**** *****************@*****.***

SKILLS & ABILITIES

Experienced in Customer service, Civil Engineer, design, and management of constructions projects. Competent in geotechnical analysis, team coordination, and compliance with quality and safety standards. Knowledge of industry regulations and commitment to sustainability. Excellent communication and project management skills. Very organized, quick learner and detail-oriented employee who pay attention to details. Can speak, read, and write in French, Pulaar & Wolof.

WORK EXPERIENCE

Bureau d’Etudes Technique d’Architecture et de Conseils (BETACO), Nouakchott, Mauritania (West Africa)

09/20/2021 to 07/18/2022

Supervisor

Coordinated the team schedules, designed surveys and study using Auto-CAD software.

Looked at the risk of geological hazards and made sure any factors affecting engineering works are identified and managed.

Implemented sustainable practices in design and constructions that reduce environmental impact of the project.

Supervised plan and work to ensure it follows guidelines.

Monitored the budget, identified potential cost saving and manages resources to maximize efficiency.

EDUCATION & TRAINING

HOME Health Aide, Bronx, New York

04/2024

Certificate of completion Core Training (83 hours)

TECHGHIL, Nouakchott, Mauritania (West Africa)

10/2022 to 12/2023

Certificate of completion

Information Technology training at the National Employment Agency

Ecole Technique de Formation Professionnel et Industriel de Nktt (ETFPI), Nouakchott, Mauritania (West Africa)

10/2019 to 07/2021

Advanced Technician Certificate

Major Civil Engineer

Ecole Annexe, Nouakchott, Mauritania (West Africa)

10/2018 to 06/2019

Senior High school level with Math’s and Sciences as a Major, French as a Minor.

Lycee de Zouerate, Mauritania (West Africa)

10/2016 to 06/2018

Certificate of secondary studies

Major Math’s, Sciences, French and general education

Lycee de Zouerate, Mauritania (West Africa)

10/2012 to 06/2016

General education

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