Experience
General Manager
Wendy's • Baton Rouge area
Managed day-to-day operations to ensure smooth functioning of the stores Collaborated with various teams to drive store performance and achieve goals Led training, hiring, and development initiatives to build a strong team Focused on cultivating a positive and inclusive team culture Oversaw overall store management and ensured compliance with company policies and procedures Implemented strategies to improve store efficiency and customer satisfaction Supervisor of Operations
McDonald's • Baton Rouge area
03/2012 - 10/2022
Supervise all areas of the store operations
Manage profits through effective team management
Develop employees at all levels
Implement and oversee new products and systems
Ensure efficient delegation and follow-up on tasks and responsibilities Skills
Customer service, Microsoft excel, Communication skills, Leadership, Supervising experience, Management, Restaurant management, Guest services, Microsoft outlook, Time management, Restaurant experience, Food service, Microsoft word
Education
College prep
Belaire high • Baton Rouge, LA
06/1994
Graduated top 10 percent of my class
Michael Ditmore
************@*****.***
Denham Springs, Louisiana