Customer Service Data Entry
Resume:
CHRISTINA M. LONG
East Troy, Wisconsin 53120
***************@*****.***
SKILLS
On-the-job data entry experience. Knowledge of Microsoft Word, Excel, Access and PomerPoint. Typing speed 60 WPM. Great attention to detail. Medical Office experience as well as excellent written and verbal communication skills. Adaptable individual to any situation. Able to handle stressful situations
and multiple priorities. Experienced in cleaning and ground maintenance as well.
EXPERIENCE
July 2023 - Present
AW Companies INC. Customer Service Representative (Remotely)
Handling various customer concerns and resolving issues.
Creating many case loads and completing tasks accurately and on time.
Counseling customers on different services and troubleshooting steps.
November 2021 - March 2022
QPS Employment - Elkhorn, WI -
Housekeeping
* Answer and direct phone calls, organize and schedule appointments.
* Developed and maintained a filing system and planned meetings
* Write and distribute emails, correspondence memos, letters, faxes and forms.
October 2013 - October 2021
Alorica - Lafayette, IN - Customer Service Manager (Remotely)
* Efficiently counseling customers on services and resolving any issues that may occur.
* Accurately entering data pertaining to various customer accounts
* Worked at a fast pace in a highly set call environment while meeting all quotas.
EDUCATION
September 2008 — January 2010
College of Office Technology - Chicago, IL - MOA Certificate
Medical Office Assistant Certificate. Anatomy and Physiology, Medical Terminologv, Medical Manager (Computerized Patient Database,), Insurance Billing / ICD -9 and CPT Coding, Medical Kevboarding, Medical Law and Ethics and Math for Health Occupations.
Contact this candidate