Customer Service Medical Assistant

SKILLS

+ Safe Food Handling

+ Equipment Sanitation

+ Hygiene practices

+ Ingredient Preparation

+ Team contribution

+ Cleaning and sanitizing

+ Customer Service

+ Relationship Building

+ Active Listening

+ Organizational Skills

EDUCATION

CAL REGIONAL

Vacaville, CA + 06/2024

‘Medical Assisting

SAR PAN EAIN PRIVATE HIGH

SCHOOL

Yangon + 03/2020

Biology

CERTIFICATIONS

+ CMA- Certified Medical Assistant

+ First Aid/CPR Certified

PROFESSIONAL SUMMARY

Driven and adaptable professional with experience at Sun’s Cafe and

PINLON HOSPITAL, YANGON. Excelled in safe food handling and

equipment sanitation, alongside exceptional customer service and

relationship building. Proven track record in enhancing cleantiness,

safety, and customer satisfaction. Demonstrated ability to improve

processes and outcomes through active listening and organizational

skills.

WORK HISTORY

Sun's Cafe - Food Preparation Worker

Yuba City, CA + 09/2023 - 06/2024

+ Kept workstation and equipment clean, organized, sanitized, and

sufficiently stocked.

+ Sanitized work surfaces between food preparation, avoiding cross-

contamination and maintaining food safety guidelines.

+ Demonstrated punctuality and reliability in consistently arriving for

scheduled shifts to meet service demands.

+ Washed, peeled, and cut fruits and vegetables in advance to save

time on food preparation.

Lucky Lion - Online Customer Service Representative

Yangon « 03/2020 - 06/2023

+ Maintained a high level of professionalism and composure during

challenging interactions, leading to positive outcomes for both the

customer and the company.

+ Answered live online chats to give quick answers and solve problems

faster.

+ Helped customers navigate website to order Product or Service

online for added convenience and access to larger inventory.

+ Developed customer service processes to improve customer

satisfaction.

PINLON HOSPITAL, YANGON - Medical Assistant Intern

‘Myanmar + 09/2020 - 05/2023

+ Prepared examination rooms for patient visits, ensuring cleanliness

and availability of necessary supplies.

+ Obtained client medical history, medication information, symptoms,

and allergies.

+ Improved patient outcomes by accurately recording vital signs and

communicating findings to the medical team.

+ Safeguarded confidential patient information through strict

adherence to HIPAA regulations in all communications and

documentation processes.

+ Collected histories, vitals, and current complaints via patient

interviews.

+ Maintained clean and safe clinic environment to prevent injuries.

Contact this candidate