Financial Services Document Review

SUSAN SHEPPARD

727-***-**** Email: ****************@*****.***

SUMMARY OF QUALIFICATIONS

Experience in Research, Document Review, Data Input, Marketing, SEO, Writing and Financial Services

Proficient in Word Press, Microsoft Word, Outlook, and Excel

Work independently

Detailed oriented and ability to multi-task

Antitrust CLE

Loss Mitigation

Proficient using Relativity Software

Member DC Bar 2011

Series 65 Candidate

Relativity experience: 3 Yrs

Reviewed for Responsiveness, Privilege, PII, PHI and Confidentiality. Performed Redactions and QC for Responsiveness, Privilege, PII, and PHI. Experience reviewing for Antitrust, Discrimination, Pharmaceutical, Medicare/Medicaid, Insurance, and Financial Projects.

EDUCATION

National University School of Law – San Diego Ca. JD

Southern Connecticut State University –New Haven Ct BA English/Music

WORK EXPERIENCE

TOWER 3/24 - Present Using Relativity reviewed documents for Responsiveness.

TRUSTPOINT ONE 6/23 - Present

Document review using Relativity for Responsiveness, Privilege and PII.

KL DISCOVERY 9/22 – Present

Used Relativity reviewing for Responsiveness and Privilege.

CONSILIO 06/22 – Present

eDiscovery review using Relativity for Responsiveness, Privilege, PII, and Redaction.

HAYSTACK 10/21 - Present

Used Relativity on an eDiscovery project. Reviewed for Responsiveness, PII/PHI,

GOVERNMENT SERVICES EXCHANGE Clearwater, Fl 2/20 – 3/21

Counseled business clients on the benefits of a GSA Schedule, also known as Multiple Awards Schedule (MAS) helping clients secure a contract to sell their goods and services to the Federal Government.

FIRST GUARANTEED FUNDING Tarpon Springs FL 10/18 – 1/20

Worked with clients to apply for SBA loans. Helped them determine their needs and complete application.

JANI-KING. Clearwater, FL. 01/16 – 06/18

Business to Business marketing for a commercial cleaning company. I correlated appointments to generate proposals,creating business for the company franchises. Reason for leaving: sales department down-sized.

INTERNAL BUSINESS SYSTEMS Dunedin, FL. 01/16 – 05/17

Marketing manager for company that sells toner ink cartridges to corporations, universities and government offices. Developed and executed marketing strategy. Reason for leaving: Company relocated to an inconvenient location.

CROSSLET INSURANCE Clearwater, FL 08/15 – 01/16

Sales. Recruited by the agency. Started as a 440. Created the prospect list and generated leads for the 220 agents in the office. When I obtained the220 license, I to generate leads and sold Commercial Insurance policies. Entered client information into insurance programs .Proficient in QQ Evolution, Acord forms, and quoting with Granada, Cypress and USLI. Ability to generate auto quotes, homeowners quotes and take payments. Flood Certified. Reason for leaving: Down-sizing sales department

Attended Insurance School 5/15 – 9/15

BANK OF AMERICA Tampa, FL 06/13 – 3/15

Employed by Aerotek to participate in a mortgage document review project at Bank of America. As a Senior Post Closing Specialist, I procured mortgage documents from law firms, county clerk’s offices and title companies. I reviewed mortgage documents for accuracy, scanned documents, and entered data information into a program. Reviewed chain of assignment and created the chain of assignment when necessary. Reason for leaving: The project ended

BANK OF AMERICA Tampa, FL 06/12 – 01/13

Adecco contractor at Bank Of America as a Mortgage Claim Process Reviewer Level III.. I performed due diligence OCC Test compliance reviews using all file systems. I reviewed mortgage documents to establish if BOA complied with foreclosure requirements and to determine injury to BOA customers. Reason for leaving: project was completed.

PRIVATE INSTRUCTION (Part time)

Private Music Instruction (Voice and Piano) 05/10 – 06/12

NATIONAL FOUNDATION FOR DEBT MANAGEMENT Clearwater, FL 02/04 – 05/10

As a Certified Debt Counselor for this nonprofit organization, responsibilities included the sale of a debt management program by face-to-face and outbound cold call contacts. I successfully interacted with clients based on the ability to empathize with them as well as maintaining a high level of communication. The process included explaining the program and fees, collecting debt information, creating a budget of income and expenses and filling in banking information and social security number.

Two to three clients enrolled per day. Reason for leaving: Down-sizing

Licenses:

Member DC Bar 2011

Florida insurance license 220. 2015

Series 7 expired

References available upon request

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