Restaurant exp, for over 15 years. All positions, Excellent places.

Jana Amati

***** ***™ Place, SE, Kent, WA ***** 253-***-****

SUMMARY OF QUALIFICATIONS

Team Player Strong Customer Service Skills

Detailed Oriented Professional Telephone Manner

Typing 65 wpm Excellent Communication Skills

Food Server/Bartender/Banquet Server/Hostess

October, 1999 — August, 2003

Stay at Home Mom

October, 1989 — September, 1999

School, babysat, volunteered at school.

Branch Secretary/Receptionist

March, 85 — January, 1989

Self Motivated

Resourceful

Suggestive Sales

Rings Restaurant

(In Embassy Suites Hotel)

Tukwila, WA

Coldwell Banker Real Estate

Huntington Beach, CA

Provided administrative support to 20 member team. Generated all written correspondence, processed

sales contracts and managed office inventory. Coordinated regional special events.

PBX Operator/Receptionist/General Office

February, 1980 — February, 1985

PB Fasteners

Gardenia, CA

Operated PBX Phone Management System to receive and process 700 calls per hour. Generated

accurate pricing proposals for various products (TWX.) Assisted production team in the process and

distribution procedures for various products and services. Managed time card procedures for 200

employees. Facilitated payment to general operational billing accounts.

EDUCATION

Washington Women’s Employment and Education (Kent, WA)

Computer Applications and Career Development; Graduate

Job Readiness; Graduate

Highline Community College (Des Moines, WA)

Intermediate Windows 3.1

Beginning Windows 3.1

Introduction to Personal Computers; Graduate

Renton Technical College, Word Processing; Graduate

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