Customer Service Data Entry

Joyce A Hansford Davis

***** ****** ****, *********, *********, 37932, US • 865-***-**** • *************@***.*** Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths. Calendar management, scheduling, data entry, and database administration are all areas where I shined. Manages multiple projects at the same time with a high level of accuracy. Capable of gathering and organizing specific data as well as converting documents into the desired formats. Customer service

Administrative support

Multi tasking

Switchboard

Scheduling and calendar time management

Computer

Leadership skills

Patience

Interpersonal skills

Interact with customers

Effective listening

High School

Austin High School - Knoxville TN

Communication Graphic Designs - Associate of Arts

Pellissippi State Community College - Knoxville, TN Retired June 1997 to January 2023

Customer Service Marketing Rep - January 2023 to present RRR 247 Company - Headquarters -Utah

Target customers who may be interested in buying products or services. The ability to actively listen to customers and understand their needs. The ability to provide clear and concise information. The ability to remain calm and professional under pressure. Provide information about the company's products.

Secretary Unit - October, 1992 to June, 1997

Tennessee Valley Authority - Headquarters - Knoxville, TN Established and maintained excellent customer relationships by responding to inquiries promptly and going above and beyond to meet unusual requests.

Kept track of office supplies by checking inventory and ordering new supplies as needed. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Completed forms, reports, logs, and records to expedite the processing of all human resources documentation. Switchboard Operator - June, 1991 to October, 1992 K 25 Plant - Oak Ridge, TN

Answered customer questions patiently and cheerfully to make a good first impression. Answering and directing calls to various departments and personnel in all three plants. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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