Customer Service Team Member
Resume:
MIGUEL JEREZ 612-***-**** *******************@*****.***
New Brighton, MN 55112
SUMMARY OF EXPERIENCE
Dedicated Marketing and Sales professional. Strong knowledge of sales techniques and strategies, and work teams restructuring. Ability to relate and work effectively with all levels of personnel and people of different ethnics and backgrounds. PROFESSIONAL EXPERIENCE
Production - Assembly Oct 2018 - Present
BOSTON SCIENTIFIC
Sales Floor Team Member Mar 2017-Sept 2018
TARGET
Responsible for picking up stray merchandise from other areas in order to restock shelves. Make sure that along the shift, shelves are kept in proper order. Assist and guide guests to locate merchandise on the floor. Cashier back up when requested. JEREZ PHARMA
DISTRIBUTION AND SALES OF PHARMACEUTICAL PRODUCTS Jan 2012-Dec 2016 Dominican Republic
MARKETING & SALES GENERAL MANAGER Jan 2008-Dec 2011 DISTRIBUIDOR LAROXXE, S.A.
Dominican Republic / (1-809-***-****
Responsible for the Marketing & Sales divisions. Establish parameters for each division budget. Budgets approval. Set goals and guidelines for product managers, promotion and sales supervisors and personnel. Keep track of sales by territory nationwide. Follow-up on the development of new products launched nationwide. Development of customer service criteria and sales policies. Keep contact and meet on a regular basis with the most relevant pharmaceutical distributors and medical institutions. Conduct monthly sales meetings. MARKETING & SALES DIRECTOR Jan 2002-Dec 2007
LABORATORIES DR. COLLADO
Dominican Republic / (1-809-***-****
Responsible for the Marketing & Sales divisions. Establish parameters for each division budget. Budgets approval. Set goals and guidelines for product managers, promotion and sales supervisors and personnel. Set goal and guidelines for product managers, promotion and sales supervisors and personnel. Keep track of sales by territory nationwide. Follow-up on the development of new products launched nationwide. Development of customer service criteria and sales policies. Keep contact and meet on a regular basis with the most relevant pharmaceutical distributors and medical institutions. Represent institution before the National Pharmaceutical Association. Conduct monthly sales meetings. MARKETING & SALES DIRECTOR Jan 1999-Dec 2001
DISTRIBUIDOR FARACH, S.A.
Dominican Republic / (1-809-***-****
Responsible for the Marketing & Sales divisions. Establish parameters for each division budget. Budgets approval. Set goals and guidelines for product managers, promotion and sales supervisors and personnel. Keep track of sales by territory nationwide. Follow-up on the development of new products launched nationwide. Development of customer service criteria and sales policies. Keep contact and meet on a regular basis with the most relevant pharmaceutical distributors and medical institutions. Conduct monthly sales meetings. INSTITUTIONAL LINE COORDINATOR Jan 1994-Dec 1998
ASTRAZENECA SA
DOMINICAN REPUBLIC (1-809-***-****
Responsible for the introduction and placement of new products in the Market. Meet with Purchase Department managers for the placement of product launched. Establish strong relationship with opinion leaders. Track sales by territories and follow-up on the development of new products nationwide.
PROMOTION SUPERVISOR Jan 1992-Dec 1993
FONT GAMUNDI
DOMINICAN REPUBLIC
PHONE (1809) 565-667
Supervise the Representative team. Tracking sales by territories. Follow-up and approve the daily work reports of the Representative team. Participate in monthly sales meeting with the team work. Meet purchase managers to place new products in the Market. COORDINATOR Jan 1990-Dec 1991
ROCHE SA
DOMINICAN REPUBLIC
PHONE (1-809-***-****
Responsible for the general line of products. Track sales by territories nationwide. Participate in monthly sales meetings. Meet purchase managers to place new products in the Market. COORDINATOR Oct 1987-Dec 1989
SCHERING AG
DOMINICAN REPUBLIC
PHONE (1-809-***-****
Responsible for the general line of products. Track sales nationwide by territories. Participate in monthly sales meetings. Meet purchase managers to place new products in the Market. EDUCATION
. UTE University (Bachelor Degree) Dominican Republic 1998
. ROCHE, S.A. (Sales Techniques Training) San Jose, Costa Rica 1991
. ASTRAZENECA, S.A. (Sales Techniques Training) Cartagena, Colombia 1990
. Colegio La Milagrosa (High School Diploma) Dominican Republic 1977 SKILLS SUMMARY
. Languages: Spanish, English
. Flexible and able to adapt quickly
. Good judgement in establishing priorities
REFERENCES
Maria Nunez
**********@*****.***
Mayra Beltran de Ortiz
**************@*****.***
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