Patient Care Technician

Address: **** *******, ******** ******* ********, 48127

Phone Number: 313-***-****

Email: *************@***.***

Magdulin Batayeh

Summary

Patient Care Technician with extensive experience providing compassionate care and support in hospital settings. Proficient in patient care techniques, including blood draws, ECGs, and glucose monitoring, with proficiency in Cerner

& Epic software. Bilingual in Arabic and English, dedicated to enhancing patient experiences through exceptional communication and organizational skills.

SKILLS

● Certified Patient Care Technician

● Proficient in Microsoft Office Suite (Word,Excel,PowerPoint,Outlook)

● Cerner & Epic Software Modules Proficiency

● BLS certified

● Multiple Languages (Arabic & English)

● HIPAA regulations

EXPERIENCE

Ascension Providence Hospital, Southfield, MI — Patient Care Technician

SEP 2021 - PRESENT

● Blood glucose monitoring, Accurately chart intake and output, providing critical data for patient treatment plans and ensuring compliance with medical protocols.

● Provide emotional support to patients, fostering a compassionate and trusting environment to aid in their recovery.

● Execute blood draws, Vitals and I.V. procedures efficiently.

● Work closely with medical staff to perform 12 and 15 lead ECGs

● Collaborate with multidisciplinary teams to ensure seamless patient care, contributing to a 15% improvement in patient recovery rates. St. Mary Mercy Hospital, Livonia, MI— Patient Care Technician

AUG 2017 - SEP 2021

● Blood glucose monitoring, Administered patient care, improving patient comfort and satisfaction by 20%, while maintaining accurate intake/output charting and vitals monitoring.

● Executed blood draws, I.V. draws, blood cultures and ECG procedures with precision, ensuring adherence to medical protocols and enhancing diagnostic accuracy.

● Coordinated with healthcare teams to provide emotional support and assist patients with daily activities, fostering a supportive and empathetic environment.

Dollar Tree, Dearborn, MI— Assistant Manager

MAY 2011- June 2024

● Fronting/leveling perimeter of store.

● Managed daily office paperwork and logs, ensuring accuracy and compliance with company policies.

● Supervised staff, fostering a team environment that enhanced store performance and employee engagement.

● Streamlined daily paperwork and deposit processes. Manpower/Orotex, Novi, Mi-Manufacturer

NOV 2012-Feb 2013

● Cleaning workspace Streamlined the assembly of car parts, enhancing efficiency and reducing errors, while maintaining a clean and organized workspace.

● Focused on assembling and packaging car parts efficiently, contributing to a cleaner workspace and improved production timelines. Dearborn Public Schools, Dearborn, MI- Paraprofessional SEP 2000-OCT 2005

● Assisting teachers with students in routine lessons and activities Facilitated inclusive classroom environments, fostering individual student growth and engagement.

● Partnered with teachers to develop and execute lesson plans, enhancing classroom learning experiences.

● Encouraged student participation in daily activities, promoting a positive and interactive learning atmosphere.

● Monitored and documented student progress, ensuring accurate and comprehensive records for personalized interventions. EDUCATION

Henry Ford Community College — Pre-Surgical Tech

Fordson High School- High School Diploma

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