Project Manager It

PROFILE SUMMARY

Solution-focused IT professional with 15+ years of successfully managing Software Implementation, Development, and Integration projects. Experience with both SDLC and Agile and more importantly, knowing when to use each.

With a knack for automation, I specialize in re-designing Project Management organizations to be able to automate workflow and repetitive tasks, allowing the focus to be on problem-solving. In recent projects, I have been able to reduce time dedicated to status collection and reporting by up to 30%.

Looking to channel this experience towards a Director role to be able to influence the strategic roadmap and PMO maturity.

CORE STRENGTHS

PROCESS SIMPLIFICATION

I am a firm believer in the adage "Work smarter, not harder". In everything I do, I try to make the processes simpler and more automated. For my Stakeholders, this has saved them time and effort, allowing them more time for critical thinking. For my PMO, this has yielded a project lifecycle that is faster and more consistent.

CREATIVE SOLUTIONS

Sometimes, you have to think out-of-the-box. Stopping to ask, 'why do we do it this way', often yields opportunities to leverage new technologies or approaches. In my coding days, I rewrote programs to reduce their run time by as much as 90%. As a manager, I look for areas where new approaches can have dramatic effects.

TRANSPARENT COMMUNICATION

As a manager, I never want to be surprised by problems encountered by my team. I encourage them to let me know as issues arise, so I am up to date and able to help escalate and resolve. Similarly, I never want my superiors to be surprised by problems on my project. I make sure that as circumstances change, they remain in the loop, so they can always be up to date on my progress.

PROFESSIONAL EXPERIENCE

SR PROJECT MANAGER

VARIOUS CLIENTS (CONTRACTOR)

APRIL 2017 – PRESENT

Clients included MN8 Energy, ADT, Bank of America, IOU Financial, CO-OP Financial Services, MUFG, Apps Associates, Global Payments, and Randstad

Spearheaded cross-functional projects (Engineering, Accounting, Finance, and Operations) 1-24 months, 5-30 people, $50K-$3M. Shepherded projects from charter to close, including budgeting, planning, and reporting. Used both Agile and SDLC (“Waterfall”) methodologies to bring projects in on-time and on budget. Oracle ERP, Netsuite

Designed 20+ Automated tools, workflow, dashboards, and templates to improve project management.

Led transitions to Agile, improving throughput by 20%.

Led software/Data migrations and cutover from On-premises to Cloud (Oracle EBS to Fusion).

Identified opportunities for business process redesign, resulting in increased performance/accuracy of up to 15%.

Directed SOX compliance/Audit, Developed/improved PMO standards and processes. Audit passed on the 1st attempt.

Wrote and delivered training courses ensuring successful transition of all employees to use new software.

INTEGRATIONS/MDM MANAGER

PAYPAL INC

MARCH 2016 – APRIL 2017

Transitioned to PayPal after it acquired Xoom.

Directed teams of 5-10 analysts and developers in the timely execution of Application Integration and MDM enhancement projects and services.

Sharpened customer service delivery through the assessment and integration of emerging third-party tools and techniques into existing architecture.

Originated and extended service offerings, leveraging established initiatives for new use cases.

Coordinated comprehensive testing including integrated performance and regression testing.

EDUCATION

MASTERS IN BUSINESS ADMINISTRATION

Georgia State University

BS – COMPUTER SCIENCE

Brandeis University

CERTIFICATIONS

PMP - 2020

SCRUM MASTER - 2018

SKILLS

ERP

Procure to Pay, Order to Cash, Financials, SCM, EPM, HRIS, CRM, AM, BI, AR, PO, AP, GL, OM, PC, T&E, Financial Accounting

TECHNOLOGIES

Oracle Fusion, Oracle EBS, SQL, PL/SQL, AWS, Azure, GCP, MuleSoft, Netsuite, PeopleSoft, Vena, Blackline, Frontier, Concur, Certify, Power BI, AWS, SAAS, Cloud, DevOps, C++, XML, HTML, ODBC, SOAP, COBOL, JCL

PM TOOLS

Smartsheets, Jira, Confluence, MS Project, MS Teams, ADO, ECM, Agile, Sharepoint

CONSULTING SKILLS

Data Management, Process Improvement, Change Management, Problem Solving, Dashboards, System Testing, Workflow, Governance, SOX compliance, Vendor Management, RFPs, Automation

VOLUNTEER

MICROSOFT TEALS

In my spare time. I teach AP computer science at High Schools. I'm currently leading students from one of these classes in a project to prototype and develop an actual web/mobile application. PROFESSIONAL EXPERIENCE CONT.

IT MANAGER – FINANCIAL APPLICATIONS

XOOM CORP

APRIL 2014 – MARCH 2016

Installed, maintained, and strategized back-office applications spanning Accounting, Travel, Expenses, Reporting, and Analysis Tools. Managed Cloud Solutions. including PeopleSoft, Frontier, Blackline, Concur, Vena, and Certify.

Transitioned Travel and Expense system, saving 20% in costs while increasing functionality.

Decreased the number of manually completed functions by 50% using workflow automation.

Reduced month-end close by 10-20% using workflow and automation.

Strengthened data quality and reduced error handling for integrations by 15%.

Facilitated PayPal’s acquisition of Xoom by planning and designing conversion, integration, and cutover.

CUSTOMER CARE MANAGER

ELEMENT CONSULTING

OCTOBER 2011 – MARCH 2014

Led project teams in the completion of ERP installations, upgrades, custom development, integrations, cutover and maintenance initiatives for Clients. Planned workloads and managed SLAs as part of an overall maintenance strategy.

Crafted actionable project plans, timelines, and budgets.

Closed on new business opportunities through proposals, sales calls, and presentations.

Spearheaded integrations with third-party applications, including Hyperion, Coupa, and Blackline. Outlined a comprehensive strategy, orchestrating code reviews and detailing final deliverables.

Customized solutions to increase client functionality, including application messaging, interfaces, custom processes, workflows, and active analytics.

PROJECT MANAGER

APEX IT

OCTOBER 2006 – SEPTEMBER 2011

Managed PeopleSoft installations, upgrades, custom development, Integrations, cutover,and maintenance for corporate clients.

Teamed with third-party vendors to complete customer integrations.

Innovated dashboard reporting strategies.

Introduced Cloud-based Demo environments to facilitate testing, training, and demonstrations.

Mentored junior staff through hands-on daily interaction along with periodic performance reviews.

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