Quality Manager Management
Resume:
Work Experience
******@*******.***
https://www.linkedin.com/in/paul-hefel
Plymouth, MI, USA
Experienced professional with global expertise in quality, operations, and safety management. Provides strong leadership to achieve key business goals and minimize risk costs through strategic analysis and planning. Skilled at nurturing professional relationships with business partners and stakeholders. Known for delivering outstanding results in dynamic, fast-paced business environments.
PAUL HEFEL
VP
Cabinetworks Group Livonia
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Led engagement, development, and alignment among executive leadership to EHS, Quality and Product Compliance business strategy Decreased Lost Time Accidents by 80%
Developed and implemented right-sized Quality Management System QMS and Environmental Health & Safety (EHS) systems across CWG value chain.
Developed and implemented behavior & risk-based safety and quality programs to achieve CWG strategic goals.
Reduced Recordables Incident Rate by 50%
Achieved sustained 100% Environmental compliance.
Decreased warranty spend by 20%
Led team of 200 direct and indirect reports
Reduced bottom-line cost of quality by 50%
Nov 2022 Present
Director of Quality Systems
HNI Corporation Muscatine
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Developed, gained senior leadership approval, and completed three year and five-year Quality strategic plan.
Decreased warranty spend by 50%
Reduced non-value add customer contacts by 60%
Developed and implemented right-sized Quality Management System QMS across HNI Corporation global value chain.
Led implementation of Advanced Product Quality Planning APQP based quality system for HNI global value chain.
Led team of 200 direct and indirect reports
Jan 2018 Nov 2022
Corp Contract Quality Manager
Agropur Le Sueur
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Increased Quality Manager retention by 50% though improvement to onboarding and training programs
Reduced customer complaints for Contract Manufacturing by 80% Decreased non-conformances by greater than 90% for three facilities, 1st & 2nd SQF audit
Jan 2016 Jan 2018
Core Skills
Strategic Business Partnerships, Quality,
Systems Leadership, P&L and Budget,
Management, New Product Development,
Environmental Compliance, International,
Business Development, Operations,
Program Management, Supply Chain,
Management, Regulatory and Legal,
Competency, Safety and Health Systems,
Leadership, Strategy & Execution,
Corporate Governance, Food Safety,
Compliance, 3rd Party Alignment, Product,
Testing and Compliance,
Business System Customer Requirements
Quality Assurance Quality Improvement
Process Improvement Business Functions
Business Management Business Objectives
Collect Information Continuous
Improvement Corrective Action Customer
Satisfaction Cost Estimates Ensuring
Compliance Excel Industry Standards Meet
Customer Requirements Microsoft Word
PowerPoint Production Activities Quality
Assurance Processes Quality Control
Processes Quality Processes Quality Tools
Root Cause Analysis Supplier Management
Sustaining Engineering Determine Maintain
Relationships Motivated Coordination
Problem Solving Provide Leadership
Realistic Tactical
Education
Minnesota State University Mankato
Master of Business Administration
Clarke College
Bachelor of Science Biology
Key stakeholder in pharmaceutical new product develop, implementation, and sustainment
Led direct and indirect team of 100
Corporate Manager of Procurement
Conagra Foods Omaha Omaha
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Managed through challenging corn markets during year of 2014. Developed purchasing strategies that reduced company risk and improve overall division profitability.
Developed, scheduled, and implemented supplier performance meeting. Established key performance indicators with supplier to improve customer quality and efficiency.
Completed multiple procurement events which involved project management, scope development, personal and time milestone setting, and negotiated pricing.
Completed multiple procurement events which involved project management, scope development, personal and time milestone setting, and negotiated pricing. Achieved 20% reduction in category spend over 3 years .
Led team of 7 direct reports
Jan 2013 Dec 2015
Senior Corporate Quality and Lab Buyer
Archer Daniels Midland Inc. Decatur
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Implemented several procurement events which reduced category spend by more than 40% on average.
Led company-wide implementation vendor managed inventory program.
Developed, scheduled, and implemented supplier performance meeting.
Established key performance indicators with supplier to improve customer quality and efficiency.
Led team of 4 direct reports
Feb 2012 Jan 2013
QC Laboratory Supervisor
Archer Daniels Midland Inc. Cedar Rapids
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Led team that developed SOPs for lab, equipment PM program, outside lab analysis program, reference chemistry program, chemical control program, and lab safety program for multiple sites. Developed HACCP, pest control, and prerequisite programs for ISO 22000 certification for three locations.
Led team that developed analytical and microbiological analysis programs for dry grind facility in North America & internationally. Completed HACCP certification, chromatography training as member of food and feed safety leadership team.
Developed members of multi-facility audit team and audit programs. Led direct and indirect team of 40
Jan 2009 Feb 2012
QA/QC Lab Manager
Amcor Healthcare Packaging Mankato
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Led team that developed and implemented CFR Part 820 Quality Management System
May 2004 Jan 2009
Implemented and sustained ISO 13485 and 9000 certification Led team that developed analytical and microbiological analysis programs for plastic processing medical and pharma Trained and validated process via Statistical Process Control Led team of 10 direct reports
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