Customer Service Remote Support
Resume:
“If I know nothing else, I know customer service…I know people.”
ARE YOU LOOKING FOR THE
STATUS QUO? IF SO, BALL THIS
RESUME AND THROW IT AS FAR
AS YOU CAN! DOES YOUR
OPERATION THRIVE OFF
INDEPENDENT, HIGHLY SELF-
MOTIVATED PROFESSIONALS?
THEN I HAVE GOOD NEWS! NOT
ONLY DO I POSSESS NATURAL
TALENT AND ENERGY, I HAVE
SOLID EXPERIENCE TO PULL FROM
AND I’M AN ENTHUSIASTIC
LEARNER. WELCOME TO MY
RESUME.
I AM HERE…
rest assured.
PHONE:
ADDRESS:
111 S 10TH Avenue
Hattiesburg, MS 39401
EMAIL:
**********.****@*****.***
HOBBIES
Cyclist
Computer Repair
Streaming Music
Working Out
Giving Back/Volunteering
JAMAL
BATES
CERTIFIED C.S.S.
EDUCATION
Atlanta Technical College
October 2000 – May 2002
Degree/Certification: Certified Customer Service Specialist RELEVANT EXPERIENCE
Remote Customer Support
October 2018–current
*Answer inbound calls, conduct phone interviews, use computer software to collect and preserve data.
*Developed the ability to quickly identify and effectively satisfy customer needs.
*Developed rapport with customers that made interaction pleasant and productive.
*Used computers and software/applications as tools for everyday tasks and responsibilities.
Floors To Your Home- Lead Warehouse Specialist
November 2018-September 2021
*Used forklifts, pallet jacks to organize warehouse, receive shipments, and load customer orders.
*Proficient in learning how to locate products by sku to accurately pull and fill orders in a timely manner.
*Use computer/apps to check/confirm adequate inventory levels before filling orders
*Accurately restocked inventory incoming
*Maintained clean and safe work area
CBP Foods, LLC/Claiborne Senior Living- Kitchen Manager/Sous Chef December 2013–August 2023/October 2023-Current
*Assist with the monitoring of food production and handling. Engage with guest to ensure satisfaction and positive experience. SKILLS
80%
80%
96%
90%
89%
Able to defuse situations
Professional and Problem Solver
Multi-tasker
Communicate Effectively
Computer/Tech Savvy
Contact this candidate