LORRI ROCK
Middletown, CT *****
*********@*****.***
Records maintenance document review
Communication
Receptionist
HIPAA
Microsoft Office (Word, Excel, Outlook)
Detailed oriented and organized
Excellent written and verbal skills
Work Experience
Legal Liaison, Receptionist, Medical records
COMPREHENSIVE ORTHOPAEDICS & MUSCULOSKELETAL CARE LLC October 1999 to July 2024
• Maintain confidentiality of all accessible patient financial and medical records information.
• Ensure medical records are complete, assembled in standard order, and filed appropriately.
• Responsible for scanning and performing quality reviews to ensure that all documents are identified properly.
• Responsible for the maintenance of medical charts and/or electronic medical records.
• Excel in a deadline-intensive environment, ensuring accurate and on-time completion of all projects.
• Receive and process medical and legal requests.
• Responsible for scheduling Independent/Respondent Medical Reviews, Commissioners Medical Exams, Record
• Reviews, and depositions for twelve (12) providers.
• Correspond daily with patients, attorneys, other physicians, and workers’ compensation adjusters.
• Created and maintained a team-oriented, efficient, and effective work environment.
• Developed a tracking system to follow doctor's progress with legal and workers’ compensation requests.
• Prepare mailings of requested letters, bills, and medical records.
• In charge of handling twelve (12) providers, two (2) PAs, and physical therapy in four (4) locations
• Pull charts by the appointment schedule.
• Copied, mailed, and/or faxed patient chart information as requested and authorized.
• Work within HIPAA compliance.
• check patients in, update demographics as needed, verify insurance, and collect co-pays. Skills
• Records maintenance document review
• Communication
• HIPAA
• Detail oriented and Organized
• Excellent written and verbal skills.
• Microsoft Office (Word, Excel, Outlook)