Customer Service Sales Associate
Resume:
MR. BRIGHT FRIDAY
@
O
************@*****.***,
Post office Box 1 4, Mwalasi, Malawi,
2021
2013
June - Aug
2020
OBJECTIVE
Dedicated, self motivated, qualified and experienced professional with experience in lead generation and lead qualification, proven customer service, and communication skills to effectively fill the Sales Associate role in your company. My experience will add maximum beneļ¬ts to the next role. PERSONAL DETAILS
Date of Birth : 21 July, 1995
Marital Status : Single
Nationality : Malawian
Gender : Male
District : Machinga
EDUCATION
BLANTYRE INSTITUTE OF MANAGEMENT BOARD
Diploma in Marketing (ICAM)
ST PATRICK'S ACADEMY
International General Certificate Of Secondary (IGCE) EXPERIENCE
OFFICE WORLD
Sales Representative
Maintaining customer relationships by following up with clients after an initial sale has been made, offering advice about new products or services that may be of interest Establishing rapport with potential clients through phone calls and face-to-face meetings to identify needs and determine solutions
Creating and maintaining relationships with current clients and contacts within the industry to increase business opportunities
Presenting proposals to prospective clients in an effort to secure new business Performing administrative tasks such as ordering supplies and preparing invoices Developing and presenting new product lines or services to existing clients Negotiating prices and terms of sale with clients in order to close deals Selling products or services to businesses or individuals through in-person presentations or over the phone
Creating proposals for new products or services based on client needs and desires SKILLS
Computer skills
Good Communication and interpersonal skills
Marketing and customer service skills
Strong problem solving and decision making skills
Presentation and public speaking skills
Organizational and leadership skills
Time management and detail oriented skills
Excellent in multi tasking and result oriented skills Critical thinking and analytical skills
Ability to work underpressure and old hours
ADDITIONAL EDUCATION AND TRAINING'S
Nurse Aid Certificate obtained at St Johns in 2022 Certificate in Data Management obtained at Excellence Assured Campany in 2021 COMPUTER COMPETENCY
Data Entry and Quantitative analysis packages: SPSS and Stata Microsoft word, power point and publisher
Advanced Microsoft Excel and Microsoft Access
INTERESTS
Travelling
Listening to music
Watchinga football
LANGUAGES
English
French
Chichewa
Yao
REFERENCE
Mrs M. Ntandama - MAINLINE IMPORT & EXPORT
Manager
Mr. Chipiliro Mizere - EXCELLENCE ASSURED
Chairman
Post office Box 280, Zomba
+265(0) 882 884 677
Mr. W. Bergi - BLANTYRE INSTITUTE OF MANAGEMENT
Business Manager
Post Office Box 60488, Chichiri, Blantyre 6 Malawi.
+265(0) 998 952 003
Contact this candidate