Customer Service
Resume:
Contact Information
Cathryn Kelly
Harrisburg, AR 72432
Mobile: 870-***-****
Email: *************@*****.***
Summary
Reliable and hardworking professional with proven leadership and organizational skills. Dedicated team player seeking to leverage valuable attributes in an Auto Mechanics role to make a difference.
EXPERIENCE
Jordans Kwik Stop, Harrisburg, AR
●Head of Pizza Dept at Jordan's #67
Dynamic leader,Proficient in managing pizza operations, inventory, and staff.
Skilled in creating delicious pizzas and ensuring quality standards.
Excellent communication and problem-solving abilities.
Able to handle high-pressure situations and maintain a positive team environment.
Jordans Kwik Stop #67
■Highly self-motivated gas station attendant with extensive customer service skills.
■Experienced in all aspects of customer service, from greeting customers to taking payments and reconciling cash drawers.
■Possesses excellent communication and problem-solving skills.
■Able to work well in a fast-paced environment, including long shifts and weekends.
Gas Station Attendant
■Greet customers and provide outstanding customer service.
■Ensure the accuracy of pump and store transactions.
■Monitor fuel levels and manage pricing.
■Responsible for stocking shelves and cleaning the store area.
■Reconcile cash drawers at the end of each shift.
■Follow safety and security procedures.
2.Head of Pizza Department:
Job Title: Head of Pizza Department
Description:
■Dynamic leader with a passion for pizza and exceptional customer service.
■Proficient in managing pizza operations, inventory, and staff.
■Skilled in creating delicious pizzas and ensuring quality standards.
■Excellent communication and problem-solving abilities.
■Able to handle high-pressure situations and maintain a positive team environment.
Best Park TN LLC., Memphis TN
●Lot Supervisor/Inventory Management
Managed parking lot operations, overseeing revenue and ensuring customer satisfaction.
Conducted daily bank deposits, maintaining accurate financial records.
Implemented valet parking strategies to optimize business revenue, resulting in a 15% increase in profits.
Sonic, Clarksville TN
●Car Hop
Provided exceptional customer service, ensuring customer satisfaction and repeat business.
Maintained food safety standards, resulting in a 0% health code violation rate during tenure.
Increased efficiency by 20% through timely delivery of orders and proactive customer engagement.
Backyard Burgers, Clarksville
●Crew Member/Assistant Manager
Led a team in delivering excellent customer service, resulting in a 10% increase in customer satisfaction ratings.
Managed inventory and supplies, reducing waste by 15% through strategic ordering practices.
Developed and implemented sales promotions, boosting monthly revenue by 12%.
Education
Kaplan University
Associates of Applied Sciences in Medical Assisting
March 2012 - 2014
Skills
●Customer Service
●Inventory Management
●Financial Record Keeping
●Team Leadership
●Food Safety Compliance
Contact this candidate