Security Officer Customer Service warehouse worker
Resume:
Amiyah Wilson
Houston, TX *****
***************@*****.***
Sociable Server Assistant skilled at operating in fast-paced environments with demanding objectives for sales, service and
quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed
in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as
reconciling cash drawers and restocking items to prepare for following shift. Work Experience
Guest Service Agent
Spirit Airlines - Houston, TX
October 2022 to Present
Security Officer
Foxconn - Houston, TX
May 2022 to Present
• Licensed professional security officer for 1 years Package Handler
Fed ex - Houston, TX
October 2021 to Present
Appreciation award
Customer Service Representative
Alorica Calling Center - Houston, TX
March 2021 to March 2022
Replacing customers broken, lost or stolen phones who have insurance on the devices Server Assistant
Living - Houston, TX
August 2018 to February 2019
Restocked condiments and drink station supplies to maintain customer satisfaction. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Calculated charges, issued table checks and collected payments from customers. Cashier Specialist
McDonald's - Houston, TX
August 2016 to May 2017
documenting totals.
Trained new team members in cash register operation, stock procedures and customer service. Worked closely with front-end staff to assist customers and maintain satisfaction levels. Learned roles of other departments to provide coverage and keep store operational. Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Education
High School Diploma in Associate of Business Administration Klein Forest High School - Houston, TX
June 2019
Lonestar College
Skills
• Guest Services
• Warehouse Experience
• Load & Unload
Additional Information
Skills
Food inspection Dish preparation
Point of Sale (POS) system operations Check payment processing Menu memorization Guest service
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