Sydney Hedgecoke
Dallas-Fort Worth, TX
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Paralegal
Barrows Firm - Southlake, TX
Present
Paralegal Litigation Legal Assistant/Secretary
Thomas Hunter Legal Group - Irving, TX
January 2022 to July 2022
• Drafting legal documents.
• Discovery review
• Trial prep
• Client communications
• Communicating with OC, Speaking with court clerks, District attorneys ect.
• Data entry
• Secretary duties
• Maintaining managing attorneys email.
• Billing
• Law firm inbound and outbound mail.
• Scheduling clients
• Client intake
•
Business Office Manager
Asterisk roofing and construction LLC - Keller, TX February 2021 to October 2021
I handle invoices, commission and payroll. I keep track of all of our customers and their documents. I run and manage our online site acculynx where we keep our customers information. I hire different working crews for jobs, order materials for each location and send crews to each needed onsite. Office Manager/Secretary
Skinfit OKC - Oklahoma City, OK
October 2018 to October 2019
Assistant Store Manager
Palm Beach Tan Inc - Fort Worth, TX
August 2016 to August 2017
Stock management
● Rotated merchandise and displays to feature new products and ● Multi-line phone talent promotions.
● Administrative support
● Walked through store areas every month to identify and proactively ● Professional telephone demeanor resolve issues negatively impacting operations. ● Money handling abilities
● Coached 20+ sales associates in product specifications, sales incentives ● Receiving support and selling techniques, increasing customer satisfaction ratings 100%. ● Security awareness
● Managed opening and closing procedures and recommended changes ● Customer and Client Relations to enhance efficiency of daily activities. ● Memorization and Recall
● Met or exceeded monthly sales goals as team leader by up to 95%. ● Verbal and written communication
● Attained expert level of product knowledge, becoming go-to person ● Organization skills for major sales and vendor negotiations. ● Sorting and labeling
● Maximized sales and minimized shrinkage through excellent customer ● Office management service and adherence to standard practices. ● Business operations
● Promoted professional growth and facilitated talent development of ● Sales each associate to drive performance excellence. ● Product and Service Sales
● Assisted team members with delivering friendly, knowledgeable ● Multi-tasking strength service by applying proactive monitoring and corrective action ● Excellent people skills strategies. ● Sales training
● Helped with planning schedules and delegating assignments to meet ● Upselling coverage and service demands. ● Product promotions
● Met or surpassed business targets regularly through employee ● Sales Goals engagement and forward- thinking planning. ● Cleaning
● Coached team on effective upselling and cross-selling methods. ● Customer service
● Assisted Manager in interview process of prospective employees and ● Supervision provided feedback.
● Managed scheduling for store shifts to accomplish proper staffing at all times.
● Advanced to keyholder and assistant manager-in-charge in manager's Child Care Teacher
Premier Academy - Haslet, TX
January 2012 to September 2015
Education
Associate of Applied Science in Neurodiagnostics Technology Concord Career College - Grand Prairie, TX
January 2021
Associate's degree
High school diploma or GED
Skills
• Financial Management
• QuickBooks
• Office Management
• Upselling
• Account Reconciliation
• Digitization
• Front desk
• Bank Reconciliation
• Financial Report Writing
• Accounts Receivable
• Accounts Payable
• English
• Customer service
• Human Resources
• General Ledger Reconciliation
• Accounting
• Management
• Payroll
• Microsoft Office
• Bookkeeping
• Microsoft Excel
• Leadership
• Organizational Skills
• Computer Skills
• Medical Terminology
• Project Management
• Sales
• Payroll
• Administrative experience
• Data entry
• Accounts payable
• Bookkeeping
• Legal research
• Legal case management
• Legal drafting
• Techshare
• Family law
• Criminal defense law
• Litigation
• Legal
• Adobe Acrobat
• Microsoft Outlook
• Typing
• Document management
• Google Docs
• Photo editing
• Social media management
• Conflict management
• Microsoft Access
• Windows
• Documentation review
• Filing
• Personal assistant experience
Certifications and Licenses
Certified Notary Public
CPR Certification
Assessments
Customer focus & orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.