Customer Service Food

OBJECTIVE

Successful sales professional and excellent communicator with 2+ years of experience in large-scale food, retail and online work environment and implement cost control measures to operations remain within company targets. Now, actively seeking a new position to use my functional Skills to Perform as an individual and help the customers to resolve their problems leading a team with greater efficiency.

WORK EXPERIENCE

Assistant Store Manager (7-Eleven) (April 2022- Present)

Provide Prompt, efficient and Courteous customer Service.

Handles customer complaints.

Living, coaching and training servant leadership values on a daily basis to develop, train, attract and retain associates and future leaders.

Reconcile daily cash and prepares bank deposits and paperwork accurately and timely manner. Ensuring sufficient coinage in safe.

Follows Health, Safety and Food service practices.

Stocking, merchandising and ordering inventory.

Senior Sales Sales Associate(7-eleven) (April 2020-present )

Meticulously handled POS transactions including cash, credit, exchange, returns and refund to ensure seamless and accurate workflow.

Actively stay informed about latest sales offering and reward programs.

Stocking, merchandising, and ordering inventory.

Maintain a clean, organized inventory.

Anticipate customer needs and provided them with high quality service.

Food service manager(Anna Lakshmi Mississauga) (July 2021- January 2020)

Manage the front desk by receiving incoming calls, greeting and attending to customers addressing customers complaints patiently and efficiently.

Ensuring accurate customer orders for tables and ready for pick-up

Draw up client bookings for tables and ensure that tables are set before clients’ arrival.

Team Member (Tim Hortons) (September 2020-July 2021)

Memorized menu items and created custom drinks.

Happily fulfilled customer orders including hot and cold drinks, seasonal offering and numerous food items.

Provide friendly customer service all while remaining calm during periods of high volume.

Meticulously manage the cashflow operations.

ACADEMIC PROFILE

Post-Graduation Certificate in International Business Management and Logistic system (May 2019- August 2020)

St. Clair College, Windsor, ON, CA

Master of Science in Information Technology ( July 2015- May2017)

IIMT College, Manuke Gill, Moga, Punjab, India

Bachelor of Computer Applications (July 2010-April 2013)

SD College, Moga, Punjab, India

SKILLS

Fluency in written and spoken English.

Proven ability to deliver highest quality results while paying strict attention to detail.

Analytical, a quick learner, and eager to provide a better experience for Internet users.

Able to work in a fast-paced environment with high volume and complex demands.

Strong team player with positive attitude during challenging assignments and balance priorities when necessary.

Personal experience using internet websites and internet social communication tools.

Strong work ethic and ability to work with minimal supervision.

Advanced MS Excel and Word skills coupled with exceptional attention to detail and a proven ability to quickly learn new tools.

AVAILABILITY

Full-time/Part-time (any-time)

20-40 hours (permanent)

REFERENCE AVAILABLE UPON REQUEST

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