Office Work
Resume:
Ashley Sloan
Greenfield, IN *****
***************@*****.***
• Always on time
• Good listener
• Great verbal and written communication
• Extremely hard worker
• Can set goals and follow through to meeting deadlines
• Customer service skills
• Respectful
• Willing to learn new procedures
• Very professional
Authorized to work in the US for any employer
Work Experience
Revenue Cycle Supervisor
BrightSpring Health Services-Indianapolis, IN
April 2023 to Present
• Review remits
• Post from remits
• Make sure batches balance
• Process cash transfers
• Work on research projects for consumers
• Post checks to excel and scan into system
• Sign off on payroll for employees
• Approve PTO/ Time off
• Schedule training/team building exercises
• Manage 7 employees
Claims Processor
Blue Cross Blue Shield-San Angelo, TX
December 2022 to March 2023
• Process claims
• Through research
• Excellent computer skills
• Pay close attention to details
• Priorities work
• Manage time well
Employee Liaison
American Senior Communities-Indianapolis, IN
August 2022 to November 2022
• Review applications
• Phone Screening
• Interviews
• Onboarding Process
• Preform Orientation
• Receptionist Duties
• Employee Moral
• Making sure all certifications are current
• Checking job postings daily
Customer Service Representative
Anthem Blue Cross BlueShield-Indianapolis, IN
January 2022 to August 2022
• Answer Phone Call
• Assist with claim information
• Assist with benefits and eligibility
• Send Faxes
• Create and fill out letters and forms
Customer Service Representative
Carmel Financial Corporation-Carmel, IN
August 2020 to December 2021
• Answer phone calls
• Take payments
• Make payment arrangements
• Assist with dealers needs
• Check credit for potential new consumers
• Process paperwork
• Filing
Inside Sales Representative
CORONADO STONE PRODUCTS-Westfield, NY
November 2019 to March 2020
• Take orders from customers.
• Place the orders.
• Place sample orders.
• Communicate with customers and outside sales representatives via phone and email.
• Invoice samples and sales orders.
• Help with accounts payable.
• Lock everything up and set the alarm daily.
Customer Service Representative
The Connection Inc.-Jamestown, NY
August 2019 to November 2019
• Phone calls
• Scheduling appointments
• Reading testing requirements
• Note taking for every call
• Quality assurance 95% or higher required
ReBuyer
FFO Home-Fort Smith, AR
January 2019 to August 2019
• Excel to calculate how much to order for each store
• Call handling
• Email daily
• Communicate with vendors
• Order product
Education
Diploma in Medical Assistant
Kaplan College Southeast
April 2013 to December 2013
Diploma
Beech Grove High School
September 2009 to May 2013
Skills
• Microsoft Excel (1 year)
• Customer Service
• Scheduling
• Microsoft Office
• Microsoft Word
• Epic
• Employee Orientation
• Human resources
• Onboarding
• Interviewing (1 year)
• Customer service
Certifications and Licenses
Driver's License
Assessments
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Professionalism — Proficient
October 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical terminology — Proficient
March 2023
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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