Real Estate Administrative Assistant

SAJAY SAJU

**********@*****.*** +1-548-***-**** www.linkedin.com/in/sajay-saju1

SUMMARY

Passionate and skilled Cook with 2 years of restaurant-based experience, bringing a unique blend of culinary expertise, engineering, and business analysis skills to the kitchen. Adept at creating delicious and visually appealing dishes while optimizing kitchen operations and ensuring efficiency. Proven ability to apply engineering principles to improve kitchen workflows and equipment maintenance, along with strong business acumen to manage inventory and analyze operational performance. Committed to delivering exceptional dining experiences through innovation, meticulous attention to detail, and a deep passion for culinary arts.

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SKILLS

Professional Skills:

Communication, problem-solving, critical thinking, attention to detail, initiative, adaptability, teamwork, leadership, time management, organization, positivity, energy, conflict resolution, adaptability, decision making.

Technical Skills:

Microsoft Excel, document control software, project management software, time tracking tools, budgeting software, purchasing software, AP/AR software.

PROFESSIONAL EXPERIENCE

Real Estate Administrative Assistant Keller Williams Nov 2023 - Present

Conduct in-depth research on real estate market trends, property values, and economic factors affecting the market. Analyze data to provide insights and recommendations to supervisor and clients.

Organize and maintain databases of property listings, client information, and market data. Ensure data accuracy and integrity for use in decision-making and reporting.

Assist in analyzing financial aspects of real estate transactions, such as property valuations, investment returns, and mortgage calculations. Prepare financial reports and forecasts to support decision-making processes.

Develop and maintain systems to track the performance of real estate listings, marketing campaigns, and client interactions. Provide regular reports and analysis to identify areas for improvement and optimize strategies.

Pizza Chef Pizza Hut Sept 2022 – April 2023

Conducted daily kitchen operations, ensuring efficient preparation and timely service of pizzas and other menu items.

Upheld high standards of food quality, hygiene, and safety, ensuring adherence to health regulations and company policies.

Developed and managed staff schedules, optimizing labor costs while ensuring sufficient coverage.

Assisted in menu planning and development, contributing to the creation of new pizza recipes and special offerings.

Coordinated with front-of-house staff to ensure seamless service during peak hours, promptly addressing any issues.

Addressed customer inquiries and complaints, delivering excellent customer service, and resolving issues

Prepping Cora Breakfast and Lunch Sept 2021 – April 2022

Conducted daily kitchen operations, ensuring the timely and efficient preparation and service of meals.

Maintained high standards of food quality and safety, ensuring compliance with health regulations and company policies.

Monitored inventory levels, placing orders for supplies and ingredients to maintain optimal stock levels.

Handled customer inquiries and complaints, providing excellent customer service and resolving issues to ensure customer satisfaction.

Coordinated with front-of-house staff to ensure smooth service during peak hours, handling any issues promptly and professionally.

Ensured cleanliness and organization of the kitchen and storage areas, conducting regular inspections and deep cleaning sessions.

Technical Support Associate Amazon Oct 2020 – June 2021

Resolved customer issues on Amazon North America and Amazon India platforms, maintaining over 88% customer satisfaction.

Handled 70+ customer emails and chats daily with an average handling time under 10 minutes.

Logged and resolved IT issues and escalated technical requests to maintain productivity.

Office Administrative Assistant Hotel Hills Park Jan 2020 – Oct 2020

Manage the hotel's front desk operations, including check-in/check-out procedures, reservations, and guest inquiries.

Provide administrative support to hotel management, including scheduling appointments, making travel arrangements, and coordinating meetings.

Excellent customer service skills, dynamic telephone manners and extremely organized.

Take charge of day-to-day responsibilities, manage, and prioritize multiple tasks, and execute projects efficiently with strong attention to detail.

Assist with the preparation of reports, presentations, and other documents.

EDUCATION

Postgraduate in Analytics for Business Decision Making Sept 2022 – April 2023 Mohawk College, Hamilton ON

Relevant Courses: Analytics Programming, Business Analytics for Manager, Predictive Modelling, Advanced Excel, Database Design and Management, Solution Validation, Requirements Management, Applied IBM Intelligence, Data Modelling, Database Analytics.

Postgraduate in Business Analysis Sept 2021 - April 2022 Mohawk College, Hamilton ON

Relevant Courses: Statistics for Business Analytics, Facilitate Change, Programming Fundamental for Business Analysis, Project Management Applications, Qual Assurance Methodologies, Requirements Analysis, Strategy Analysis & Planning, Career Planning & PD, Project Management for Business Analytics, Business Analytics Intelligence, Business Process/Management.

Bachelor of Technology in Electrical and Electronics Engineering June 2015 - Dec 2019 Kerala Technological University

Relevant Courses: Computer Networks, Data Structures, Digital Communication, Programming, Computer Architecture and Organization

CERTIFICATIONS

Lean Six Sigma yellow belt holder.

IBM Intermediate Business Intelligence Analyst

IBM Intermediate Predictive Modeler

IBM Enterprise Design Thinking Practitioner

Business Process Modeler

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