Customer Service Forklift Operator

Roderick J. Brown

Highland, Ca. *****

310-***-**** ************@*****.***

Objective Seeking new business opportunity using strong communication skills, customer service, expert knowledge of office operations who can work independently

Experience

In Home Support Professional

IHSS Highland, ca

June 2016- Present

Provide transportation, financial management, medical appointment scheduling

Supported and independent living skills training

Warehouse/Forklift Operator/Material Handler

DHL Supply Chain, Realto, Ca.

May 2020 to August 2020

Scanning pallets in order to stage, load and unload in a timely fashion

Verifies first line customer order preparation for pick up and shipping

Warehouse Management/Customer Service/Order Selector

Ace Packing-Paramount, California

August 2009 to December 2019

•Coordinates customer orders and inquiries in a fast-paced work environment;

•Verifies staff first line customer order preparation ensuring final orders completion for pick up and shipping;

•Monitors customer shipments in assigned technology systems; and

•Prepares and files customer shipment orders and account documents.

Warehouse Operations Coordinator

Western Shield Label Company, Rancho Dominguez, California

November 2007-July 2009

•Monitored accuracy inventory levels and efficient shipping operations;

•Verified and packed customer orders; and

•Arranged customer shipments.

Customer Service Technician/ Driver

Jackpot Sanitation Services, Las Vegas, Nevada

June 2006-September 2007

•Ensured timely operations for in-house janitorial operations;

•Managed material inventory for delivery trucks, equipment and janitorial staff; and

•Conducted timely driver disposal operations of portable restroom and septic tank waste.

Assistant Manager

Budget Self Storage, Los Angeles, California

October 2001-April 2006

•Coordinated and supervised staff scheduling and customer storage assignment operations;

•Ensured excellent customer service in storage payment collection; and

•Improved location self-service operation, delivery methods and procedures.

Education University of Phoenix-Gardena California. Bachelor of Science-Business-2015

USA Forklift-Commerce, California. Operator Training and Safety Certificate-2014

Gardena High School-Gardena, California. High School Diploma-1994

Qualifications Intermediate Knowledge of Microsoft Office Systems, type rate 35 words per minute.

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