General Manager Assistant

Daniel Ryan Edsall

***** ******** **. ********** ** 22192

Phone: 703-***-****

E-mail: ******.***@*****.***

OBJECTIVE

To obtain a position which provides an opportunity to incorporate and build abilities. EDUCATION

Northern Virginia Community College, Woodbridge, VA Major: Information Technology

EXPERIENCE

Bungalow Alehouse, Woodbridge, VA

Assistant General Manager/ General Manager August 2019-May 2024

● Took over operations 5/2020 and successfully was able to run the store through pandemic through finding different ways to keep all costs down.

● Increased profits 5-10% annually post pandemic restrictions.

● Negotiated with food/bev vendors to get the best quality products at better prices while maintaining quality standards to cut costs and increase revenue.

● Implemented and oversaw training programs for FOH and BOH which increased speed of service all around.

● Put communication standards in place between FOH and BOH to reduce ticket times and miscommunications.

● *Includes responsibilities listed below as well. Fatty’s Taphouse Seafood and Grille, Stafford, VA/ Spotsylvania, VA Assistant General Manager/ General Manager August 2017-August 2019

● Involved in the purchasing decision and opening of a new restaurant

● Inputting employees into payroll system and running the payroll bi-weekly. Keeping labor costs between 20-25%.

● General Maintenance.

● Placing food orders twice a week while maintaining a 25-30% food cost percentage.

● Placing beer and liquor orders weekly for a 36 tap beer system.

● Making sure health code standards are being maintained and proper food safety protocol is being used at all times. ServSafe Manager Certification.

● Hired and managed host, service, kitchen, and bar staff, amounting to approximately 50 employees.

● Built a menu and input all items into company software programs to compute, control, and analyze sales and inventory.

● Data entry and minor technical servicing of company software

● Held staff meetings and individual conferences to discuss areas of improvement, provide effective communication, and ensure clarity of company policies.

● Impulsive decision making regarding customer situations and escalations

● Provided superior customer service, and developed strong clientele

● Constant observation and awareness for potential fraud and reporting errors

● Responsibilities also included depositing cash, reconciling sales, credit, and cash reports.

Tim’s Rivershore, Dumfries VA

Manager/Bartender April 2012 - August 2018

Morgan’s Sports Bar and Lounge, Woodbridge VA

Bartender March 2010 - May 2012

Mac & Bob’s Restaurant, Salem, VA

Assistant Manager June 2008 - February 2010

● Managed service, kitchen, and bar staff, amounting to approximately 35 to 40 employees.

● Utilized company software programs to compute, control, and analyze sales and inventory.

● Data entry and minor technical servicing of company software

● Held staff meetings and individual conferences to discuss areas of improvement, provide effective communication, and ensure clarity of company policies.

● Impulsive decision making regarding customer situations and escalations

● Provided superior customer service, and developed strong clientele

● Constant observation and awareness for potential fraud and reporting errors

● Responsibilities also included depositing cash, reconciling sales, credit, and cash reports.

Bartender, Server, & Trainer March 2008 – February 2010

● Communicated with staff, wait staff, and management to ensure efficient customer service

● Balance various tasks such as taking phone orders, meeting customer needs, operating and maintaining a cash drawer and completing credit card transactions

● Train new employees regarding job tasks and company policy and procedures

● Implement sound judgment skills when working as a bartender Famous Dave’s Restaurant, Woodbridge, VA

Waiter, Server Trainer August 2004 – July 2010

REFERENCES AVAILABLE UPON REQUEST

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